Oracle Utilities Mobile Workforce Management

Maximize Workflow Efficiencies and Operational Performance

Oracle Utilities Mobile Workforce Management provides a real-time, end-to-end enterprise solution, enabling utilities to achieve maximum visibility, control, and performance of field resources.

  • Oracle Utilities Mobile Workforce Management provides a 360-degree view of all current operations to allow dispatchers to focus on high-priority activities

    Oracle Utilities Mobile Workforce Management provides a 360-degree view of all current operations to allow dispatchers to focus on high-priority activities.

  • Oracle Utilities Mobile Workforce Management provides a map-based view of work activities with suggested routing via the real-time scheduling engine

    Oracle Utilities Mobile Workforce Management provides a map-based view of work activities with suggested routing via the real-time scheduling engine.

  • Oracle Utilities Mobile Workforce Management provides demand and availability analysis to allow real-time worker allocation adjustments

    Oracle Utilities Mobile Workforce Management provides demand and availability analysis to allow real-time worker allocation adjustments.

Overview

Overview

  • Integrated resource planning, scheduling, dispatch, mobile, and business analytics
  • Cost-based optimization that accurately reflects all key business priorities
  • Assignments made according to specific job types, priorities, and resource capabilities
  • Detailed street-level mapping and routing
  • Automatic rescheduling based on planned changes and real-time status updates
  • Cloud, on premise, and hybrid models

Benefits

Benefits

  • Reduces operating costs while improving asset life and customer satisfaction
  • Increases on-time responses, wrench time, and job completions
  • Reduces travel distance, vehicle emissions, and missed appointments
  • Improves productivity and decreases crew hours and overhead
  • Incorporates training, work administration, and performance monitoring
  • Provides deployment options to reduce IT complexity, cost, and risk

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