Oracle Utilities Opower Customer Service Interface Cloud Service equips your customer service representatives (CSRs) with the personalized insights they need to have satisfying customer conversations.
CSRs can view detailed monthly energy paralleled with weather and billing data to help customers better understand their bills.
Serve residential, commercial, and industrial customers with solutions that manage customer and financial data.
Create web and mobile experiences for your customers that motivate self-service.
Empower your customers at the most critical moments in the billing lifecycle.
Deliver superb customer service on any device or channel.