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Oracle Opower Distributed Energy Resources Customer Engagement

Push your Customer Touch to the Grid Edge

Oracle Utilities Opower Distributed Energy Resources Customer Engagement helps utilities become trusted energy advisors to customers invested in the growing and complex arena of distributed energy resources (DERs).

Monthly billing model.

Get Ahead of the Grid Future

Get Ahead of the Grid Future

  • Align with your residential solar rooftop customers
  • Reduce the strain of the solar calls on your customer service reps
  • Give the personalized, detailed insights the modern, tech-savvy customer requires
  • Exceed the expectations of a hard-to-serve customer base

What’s in the Box

What’s in the Box

  • A new evolution of our award-winning Opower web solution
  • Communications that proactively explain solar billing to new customers
  • Reminders to stay energy efficient
  • Anniversary reviews
  • A widget explaining solar billing and net energy use
  • A feature that shows customers how much energy they exchange with the grid
  • Unique calculations and clarity on net energy metering billing
  • Insights that reveal before-and-after savings
  • Personalized tips and tricks for customers to get the most from their rooftop solar systems

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