Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle ATG Web Commerce 11.3.1 (Updated)

Product Description:

Oracle ATG Web Commerce is a comprehensive platform for building eCommerce sites and applications. Oracle ATG Web Commerce enables retailers to build online stores where site visitors can browse catalogs, view personalized content, receive and redeem promotions, and place orders. The product includes capabilities intended for both B2C and B2B transactions. 

Oracle ATG Web Commerce includes back-end server-side code and the following components, which are described in the component VPATs:

  • Command Line Installer and Configuration and Installation Manager, tools for installing and configuring Oracle ATG Web Commerce components
  • Oracle Commerce Reference Store, an on-line store reference application
  • Oracle Commerce Mobile Reference Store, an on-line store reference application for mobile web 
  • Oracle Commerce iOS Mobile Reference Store, an on-line store reference application for Native iOS
  • Oracle Commerce Store Accelerator, an on-line store reference application intended for use as an accelerator
  • Oracle Commerce Assisted Selling Reference Application, an iPad reference application for retail store agents

The following separate products provide business user interfaces that access the functionality of Oracle ATG Web Commerce:

  • Oracle ATG Web Commerce Merchandising - covered under a separate VPAT
  • Oracle ATG Web Commerce Service Center - covered under a separate VPAT



Archive Note:

This VPAT applies to only version 11.3.1. It does not apply to any versions of Oracle ATG Web Commerce after this. This VPAT has been superseded by Oracle ATG Web Commerce 11.3.2 (Updated2).

Contact Information:


This VPAT does not cover the following product areas:

  • ATG Control Center:  A legacy UI that provides page developers and business users with access to some of the underlying functionality of the Oracle ATG Web Commerce platform. Much of the business user functionality in this UI has been made available in Oracle ATG Web Commerce Merchandising, which is covered in a separate VPAT. 
  • ATG Dynamo Server Admin:  A legacy UI that provides system administrators the ability to configure aspects of the Oracle ATG Web Commerce platform. 
  • Installer (GUI version):  The functionality in this UI is also available in the command line version of the installer, which is covered in a component VPAT.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes


The terms used in the Conformance Level information are defined as follows:

The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

Table 1: WCAG Conformance Criteria

All technical criteria are Not Applicable for this product

Chapter 3: Functional Performance Criteria (FPC)

All technical criteria are Not Applicable for this product

Chapter 4: Hardware

All technical criteria are Not Applicable for this product

Chapter 5: Software

All technical criteria are Not Applicable for this product

Chapter 6: Support Documentation and Services

All technical criteria are Not Applicable for this product

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see or contact:

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.