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High Tech Customer Stories

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Riverbed Technology Turns Customer Data into Service Renewal Drivers with Oracle Analytics Cloud

 
Riverbed selected Oracle Analytics Cloud that was built upon Oracle Cloud infrastructure, which processes data sets for visualization and forward-projection algorithms powered by AI capabilities. Within one quarter, the team found an 8 percent increase in early renewals, 16 percent in on-time renewals, and 68% improvement of forecast accuracy.
Riverbed Senior IT Director Bhishma Jani
Cisco

Cisco Tetration Utilizes Oracle Cloud Infrastructure for SaaS

 

Cisco

Only Oracle Cloud Infrastructure provided Cisco Tetration with a workload-protection platform with the CPU utilization and I/O throughput that allowed them to create a new business model.
Broadcom

Broadcom Scales Through Acquisitions and New Business Models

 

Broadcom

Broadcom's recent acquisitions required new business models to support new revenue opportunities. Oracle Product Lifecycle Management (PLM) Cloud helped Broadcom manage complex product launches, and Oracle Revenue Management Cloud enabled subscription-based as-a-service models.
Symantec

Symantec Replaced Agile with Oracle PLM Cloud to Simplify Their Process and Reduce Go-to-Market Time

 

Symantec

We really liked the cutting edge technology Oracle is offering from a cloud PLM perspective.
Dayakar Duvvuru, Director, IT Business Applications, Symantec
Informatica

With Oracle ERP Cloud, Informatica Streamlined Financial Operations, Eliminated Custom Reports, and Took Advantage of Advanced Mobile Functionality to Act Quickly and Respond from Anywhere

 

Informatica

With Oracle Cloud, we were able to reduce our department codes by 57 percent and our cash accounts by 90 percent.
Vilma Ranoy, Corporate Controller, Informatica
NCR

NCR Increases Speed and Agility at Lower Cost with Oracle ERP Cloud and Oracle SCM Cloud

 

NCR

Our experience with Oracle Cloud has been very positive.
Chris Neff, Senior Director IT, NCR
Trimble

With Oracle CPQ Cloud, Trimble Navigation Makes Their Opportunity-to-Quote-to-Order Process More Efficient, Enabling Them to Deliver a Superior Customer Experience

 

Trimble

Oracle Configure, Price, and Quote Cloud streamlines the entire opportunity-to-quote-to-order process, including product selection, configuration, pricing, quoting, ordering, and approval workflows. This ultimately enables us to deliver a superior customer experience through all channels.
Angela Driver, Director, Business Systems and Services, Trimble Navigation, Ltd.
Avaya

Oracle Cloud Helped Avaya Unify its Systems, Improving Engagement Between Customers, Teams, Employees, and Partners

 

Avaya

We wanted a solution that takes our customers seamlessly from lead generation to customer service. It had to be built on open standards, cloud-based, and something that could help us connect all the dots. Oracle Cloud delivered on these requirements and more.
Fari Ebrahimi, Senior Vice President and Global CIO, Avaya Inc.
Denon

Oracle Service Cloud Enabled D&M Group to Capture the Data Needed to Create a 360-Degree View of Customers, While Also Reducing Operational and Maintenance Costs

 

Denon

We want to provide our customers with an exceptional customer experience no matter which channel they choose or where in the world they live. Oracle Service Cloud enables us to capture the data we need to create a 360-degree view of each customer, while also reducing operational and maintenance costs.
Scott Strickland, Global CIO, D+M Group
Lenovo

With Oracle Transportation Management Cloud, Lenovo Optimized Transportation Planning and Minimized Transportation and Logistics Costs, Leading to US$3 Million Savings per Year

 

Lenovo

Thanks to the powerful algorithms and optimization engines of Oracle Transportation Management Cloud Service, we optimized transportation planning and minimized transportation and logistics costs—leading to US$3 million savings per year for Lenovo Group’s business in North America.
Hao Jia, Senior Manager of Global Logistics, Lenovo Group Ltd.
Canon

Canon Chose Oracle Cloud Service Because It Offered the Best Solution to Resolve Bottleneck Issues for Processing Massive Volumes of Data

 

Cannon

By implementing Oracle engineered systems with Oracle Fusion Middleware, we gained a high-performance and scalable Internet of Things platform that can easily process massive volumes of data from more than 1 million multifunction printers to provide better customer service. With Oracle’s leading technology, we also ensured seamless migration to the new Oracle system without causing disruption to our customer printing operations.
Masato Ochiai, General Manager, Canon Inc.
Juniper Networks

Juniper Networks Uses Oracle Marketing Cloud to Create a streamlined and Consistent Customer experience with Closed-Loop Reporting and Visibility

 

Juniper Networks

Oracle Eloqua is the starting point of us centralizing our technology, our process rallying behind a unified and consistent way to go to market.
Alyssa Weber, Senior Director, Juniper Networks
Arris

Oracle Cloud Suite Helps ARRIS Solve Problems and Pursue New Opportunities

 

Arris

Lance Meiners, Director of IT Business Systems, explains how ARRIS successfully consolidates acquisitions with the help of Oracle Cloud Suite. Oracle SaaS allows ARRIS to solve business problems and find new opportunities.