Oracle CX Service for Chief Operations Officers

Oracle CX Service for Chief Marketing Officers

Streamline Contact Center Operations

Make the Most of Your Contact Center

Run a More Efficient Contact Center
Increase Efficiency Increase Efficiency

How can you run a more efficient contact center—reducing costs while improving productivity?

Provide quick, easy online service resolution to enable your customers to help themselves. Achieve higher web self-service rates, greater efficiencies, and cost savings.

Turn Your Contact Center Into a Profit Center
Increase Revenue Increase Revenue

How can you turn your contact center and field service into a profit center?

Generate additional customer revenue streams at the point of contact, whether on the phone in the contact center or onsite at the customer location for installation or service.