Name of Product: Siebel Core 8.2.2.2Last Updated: 10-Sep-2012This VPAT applies to only version 8.2.2. It does not apply to any versions of Siebel Core after this. This VPAT summarizes the Siebel Core features common to all Siebel applications, both SIA and SEA, provided that they use the Core features unchanged (no custom UI controls). This VPAT is referred to by the VPAT's published for specific Siebel Applications. This VPAT specifically applies to the version of the Siebel Core at Siebel release 8.2.2 and any fixpacks issued for this release, unless the document has been updated. The following aspects are specifically excluded from this VPAT:
Siebel's Accessibility features are available in several User Interface (UI) modes. Features for low vision and color-blind users are available in High Interactivity (HI) and Standard Interactivity (SI) Siebel UI modes. Screen reader support is only available when operated in the Accessibility mode. This is based on SI mode with keyboard shortcuts enabled (SI+ mode), not on the HI mode. Detailed documentation about Siebel's Accessibility features may be found in the manual entitled 'Siebel Accessibility Guide' in Siebel Bookshelf, which includes instructions for how to set up, configure, and use the features. The specific browser and client environments supported at this release for HI and SI modes are documented in the Supported Platforms Guide. For Accessibility mode they are as follows:
The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see https://www.oracle.com/accessibility/ or contact: accessible_ww@oracle.com. | |
Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This VPAT addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. | Documentation for this product is available in accessible electronic format upon request. | HTML format is available upon request. |
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. | Documentation for this product is available in accessible electronic format upon request. | |
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |