Name of Product: Oracle BI Mobile - BI Mobile HD and BI Mobile App Designer 11.1.1.7.1 (patch set)

Last Updated: 06-Jan-2014

This VPAT applies to only version 11.1.1.7.1. It does not apply to any versions of Oracle BI Mobile - BI Mobile HD and BI Mobile App Designer after this.
 This VPAT has been superseded by Oracle BI Mobile - BI Mobile Application and BI Mobile App Designer 11.1.1.9

The Oracle Business Intelligence Enterprise Edition product line provides two dedicated options to create and consume BI content through mobile devices.  

The BI Mobile HD solution provides the ability to discover and consume BI content that has been authored and assembled in OBIEE. It is a universal Apple IOS based mobile application that runs on the Apple iPad and iPhone and is delivered through the Apple iTunes store. The application provides an easy-to-use, secure, intuitive, and multi-touch gestural interface for users to access and interact with business intelligence content like analyses, Dashboards, reports, alerts, scorecards. It also allows them to browse a catalog of business intelligence objects to which they have access to select and run on their devices. Users can save business intelligence content on their devices for offline viewing, and also share content with users via email.

With the release of 11.1.1.7.1 and associated patches, the Oracle BI mobile offerings will be extended to include a new feature set referred to as the BI Mobile App Designer. The BI Mobile App Designer combines BI report authoring with third party mobile extensions allowing users to create and deploy purpose built BI mobile applications without the addition of mobile enabling software. These mobile applications are delivered through mobile browsers including Chrome, Firefox and Safari and supports standard mobile operating systems including Apple IOS (6.0 and newer), Android (4.2 and newer) and Windows Mobile 8. The Oracle Mobile App Designer is recommended to run on Apple iPads and iPhones, Google Nexus tablets and phones and Nokia based Windows phones and Microsoft Surface tablets.

The BI Mobile HD application does not allow for the creation of content from mobile devices. BI content is created by other products such as Oracle BI Interactive Dashboards, Answers and Scorecards. Content creators and authors making use of these products must follow the accessibility best practices which can be found in the Accessibility Index of the Oracle BI Enterprise Edition Users Guide.

The BI Mobile App Designer relies on extensions of the OBIEE authoring tools, using browser based environments to allow users to assemble the applications. By leveraging Oracle BI Publisher, accessibility standards supported by this product will be carried forward for the BI Mobile App Designer. In run time mode, the BI Mobile App Designer makes use of jQuery Mobile, (http://jquerymobile.com/demos/1.2.0/docs/about/accessibility.html) and builds the accessibility techniques in concert with those available through this tool set.

This document also covers the introduction of the Oracle BI Mobile App Designer Trial Edition. This version of the BI Mobile App Designer provides a subset of features of the overall product and is intended for users to discover the capabilities, experiment with features and determine if the product is a positive fit for their business needs. There is no migration path and the product is not intended to be used in production. From a UI and accessibility perspective the BI Mobile App Designer Trial Edition makes use of the same core features as the shipping product. The differences include a simplified installer, no integration with OBIEE and limited access to data sources.

Accessibility can be switched on by enabling the "VoiceOver", "Zoom", or "White on Black" options in the "Accessibility" screen under the "General" settings of the iPad.

Further information is also available at "iPad: Configuring accessibility features (including VoiceOver and Zoom)" http://support.apple.com/kb/HT4064

The information below describes this product's ability to support the applicable U.S. Section 508 standards and the Web Content Accessibility Guidelines (WCAG) 1.0 Double-A Guidelines, subject to Oracle's interpretation of those standards and the remarks in this document.

For more information regarding the accessibility status of this product or other Oracle products, see https://www.oracle.com/accessibility or contact: accessible_ww@oracle.com.

 


Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.

Section 1194.21 Software Applications and Operating Systems
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Product has been developed to conform to this standard subject to the remarks on the right.

The app was tested for accessibility support using the following categories of tests:

  • Tap gesture to select a control/link. Examples include the different icons on the app's home page, including Options, Alerts, Recent, Favorites, Dashboards, Local, Search, etc...
  • Double-tap gesture to activate the control/link.
  • Selecting a control was recognized by Voice Over and the corresponding text for the control was read out by the device.
  • The Prompts bar on a Dashboard page was tested for VoiceOver support: controls in the prompts bar, including the prompt name, value box, check box, slider low/high value text box, radio group button and the apply button.
  • The basic operations and interactions for the the mobile app including user options available in the app such as selecting settings from withing the running app through the back stage, accessing different menu options in the app (when viewing content or when viewing the different tabs in the app) were tested for accessibility, using voice-over accessibility controls.
  • A blue tooth keyboard connected to the iPad device was also used to test data entry, where available, in the app. The keyboard option provides an additional capability to interact with the device beyond touch or gesture based solutions. The use of a keyboard, a standard option for providing input on mobile devices such as tablets allow for additional options in terms of navigation and access to content.
  • New features in 11.1.1.7 which have mobile specific gestures have been tested. These include freeze headers which uses a swipe gesture for table control and double tap to expand a chart.
  • Incremental features for the mobile HD application that are released continue to integrate accessibility testing as part of the release process. These features include gesture navigation and application setting manipulation.

Exceptions for product ID 2025 Component iPad:

  • Bug 16872042 - Unable to save a current customization setting when operating with a dashboard for option "me".
  • Bug 14052103 - Carousel mode is not supported in accessibility mode. The user would need to switch to the "List" view available as an alternative.
  • Bug 14365421 - Pivot layout charts are incorrectly displayed with missing segments and incorrect backgrounds in accessibility mode.
  • Bug 14364802 - An artifact (display line) from the authoring environment is incorrectly included in the dashboard display.
  • Bug 14348307 - Dependent menus (after Sort) are not accepting flow correctly. 
  • Bug 14737377 - Hide move columns not visible with performance tiles in accessibility mode. 
  • Bug 14748843 - Action links not working with performance tiles in accessibility mode
  • Bug 17370109 - Unable to dismiss property dialog when accessing an Options menu with VoiceOver.
  • Bug 17305234 - While accessing favorites though the mobile application, visualizations are not converted to pivot tables as expected.
  • Bug 17299072 - Navigation does not operate correctly through the grid view in either recent and favorites views.

Exceptions for product ID 1479 Component MOBILE

  • Bug 17255264 - Keyboard navigation does not follow a consistent sequence. While some navigation is operational, it does not follow a consistent sequence.
  • Bug 17254732 - Alternative text not supported for the run time applications based on the Mobile App Designer
  • Bug 17254662 - Alternative text not supported for the Mobile App Designer App store applications.
1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for response to the following operating system accessibility features where available:

  • High Contrast, System fonts, White on Black
  • Voiceover, Zoom on iPad and iPhone
  • Talkback on Android devices
1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. Product has been developed to conform to this standard subject to the remarks on the right.

Product tested for visual indication of the cursor.
1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Role, states, and values of controls are programmatically available to assistive technology.
  • Functional images have alternative text.
  • Sliders are replaced with dropdowns and are programmatically available to assistive technology
  • Actions like drills are exposed via explicit icons with alt text.
1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Images that convey information have alternative text, and the meaning of such images is consistent throughout the application.
1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Text is rendered through the platform controls which are responsible for exposing content in a way that is programmatically available to assistive technology on the platform.
1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The Mobile HD and Mobile AD product was tested for:

  • iOS-level color and contrast settings are honored by the product - the "White on Black" option in the iPads Accessibility settings was honored by the application.

The mobile AD product was tested for:

  • Android and Windows white on black option supported in accessibility settings by the application in run time mode.

 

 
1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Not Applicable

The product does not contain moving, blinking, or scrolling information.
1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Product has been developed to conform to this standard subject to the remarks on the right.

Color or font-styles are not the only visual means of conveying information in the app. However, the underlying content, like tables and charts may use fonts and/or color to convey information, as is sometimes the case with conditional formats that seek to convey outlier or exceptional information via the use of colors. Also note that the content creator can choose to make use of icons, in addition to or in place of color for conditional formats. Furthermore, a text view component can also be added by the content author to provide explanation for the conditional formats created on the view.

The app does not perform any special steps to transform color or font-style based information when rendering in accessible mode. This capability is expected to be provided by the underlying product - like Answers, Interactive Dashboards, BI Publisher, etc.. Please refer to the VPAT for these respective products for more information on this topic.
1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • The default colors of the app do not meet the luminosity contrast ratio of at least 4.5:1. Please use the White on Black accessibility feature on the device for higher contrast.
  • Color settings are controlled via style sheets.

Bug ID 17497276 - The option to have contrast ratios for mobile devices need to support 4.5:1 or higher
1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • The product does not use flashing or blinking text, objects or other elements.
1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Form element labels are programmatically available to assistive technology.

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Section 1194.22 Web-based Internet Information and Applications
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Product has been developed to conform to this standard subject to the remarks on the right.

 

  • Images, which include report thumbnails and dashboard links which allow users to navigate to associated content support alternative text options. 
  • As part of the delivery of applications which have been built using the Oracle Mobile AD product, users have the ability to assign images to the applications which can in turn be used for display purposes within the Oracle AD Mobile Application Store. These images support alternative text settings to aid the end user in identifying the appropriate applications.
  • Data tables that are included as part of both Oracle Mobile HD and Oracle mobile AD applications have access to summary details.
  • Display page titles, report titles and navigation links are expressed in a consistent manner across both Oracle Mobile AD and Oracle Mobile HD products.     

 
1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Not Applicable

The application does not use audio or video information.
1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Product has been developed to conform to this standard subject to the remarks on the right.

Color or font-styles are not the only visual means of conveying information in the app. However, the underlying content, like tables and charts may use fonts and/or color to convey information, as is sometimes the case with conditional formats that seek to convey outlier or exceptional information via the use of colors. Also note that the content creator can choose to make use of icons, in addition to or in place of color for conditional formats. Furthermore, a text view component can also be added by the content author to provide explanation for the conditional formats created on the view.

The app does not perform any special steps to transform color or font-style based information when rendering in accessible mode. This capability is expected to be provided by the underlying product - like Answers, Interactive Dashboards, BI Publisher, etc.. Please refer to the VPAT for these respective products for more information on this topic.
1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Style sheets are used only to change the layout and presentation of the screen
1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. Not Applicable

The product does not contain server-side image maps.
1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Not Applicable

The product contains no client-side image maps.
1194.22(g) Row and column headers shall be identified for data tables. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Data tables use table attributes of ID and HEADERS

Known Issue:

  • Bug# 13565634: Layout tables are typically not explicitly marked as layout tables (missing role=presentation)
1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Complex data tables use the ID and HEADERS attributes.
1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • HTML frame identification
1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. Product has been developed to conform to this standard subject to the remarks on the right.

Text-only pages are not necessary because pages have been coded to meet other applicable standards, to the extent indicated.
1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Content generated by JavaScript has been coded to meet other applicable standards, to the extent indicated.
1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). Not Applicable

The product does not use applets or plug-ins.
1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE
1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Skipable repetitive navigation links
  • Appropriate use of Headers

Known issue:

  • Bug# 13565778: Analysis Title view is not being identified as a heading on the page. Filter/Static views content on the dashboard cannot be read
1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Content that automatically updates, or time limits where used, can be adjusted by the user, with the exception of the security timeout which is set at the system level by an administrator.

Known Issue:

  • Bug#13493367: No Warning message is provided to the end-user for a security time-out.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

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Section 1194.23 Telecommunications Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. Not Applicable  
1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. Not Applicable  
1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. Not Applicable  
1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. Not Applicable  
1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. Not Applicable  
1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. Not Applicable  
1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Not Applicable  
1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. Not Applicable  
1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Not Applicable  
1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. Not Applicable  
1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. Not Applicable  
1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Not Applicable  
1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Not Applicable  

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Section 1194.24 Video and Multimedia Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Not Applicable  
1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. Not Applicable  
1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. Not Applicable  
1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Not Applicable  
1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. Not Applicable  

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Section 1194.25 Self Contained, Closed Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. Not Applicable  
1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not Applicable  
1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. Not Applicable  
1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Not Applicable  
1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. Not Applicable  
1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Not Applicable  
1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. Not Applicable  
1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. Not Applicable  

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Section 1194.26 Desktop and Portable Computers
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. Not Applicable  

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Section 1194.31 Functional Performance Criteria
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
 
1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 

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Section 1194.41 Information, Documentation and Support
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. Documentation for this product is available in accessible electronic format.  
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Documentation for this product is available in accessible electronic format.  
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.   

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