Broaden your access to business applications with chatbots and conversational AI interfaces. Start immediately with customizable, prebuilt digital assistants for Oracle Cloud ERP, Oracle Cloud HCM, and Oracle Cloud CX, or develop new digital assistants for third-party applications.
Discover the art of the possible with an enterprise digital assistant that can access multiple systems to deliver engaging results for your customers. Put the power of artificial intelligence at your fingertips.
The Ovum Decision Matrix focuses on the leading intelligent virtual assistant solutions targeting the enterprise market.
Get started with prebuilt digital assistant skills (or chatbots) for Oracle Cloud ERP, Cloud HCM, and Cloud CX, as well as templates for on-premises apps that can easily be customized to your unique needs.Read about prebuilt skills
Discover AI-powered voice, native multilingual translation, and support for popular voice and messaging channels. Oracle Digital Assistant is open to any client channel or back-end app—on premises or in the cloud.Read how IFFCO empowers farmers with a voice-enabled chatbot
Enhance customer experiences while improving help desk efficiency with a digital assistant that offers prebuilt integration with Oracle Service Cloud for a seamless chabot-to-agent exchange. The open, cloud-based platform also makes it easy to integrate other call-center apps.Read how Hermes' chatbot handles 38% of incoming calls
Build conversational experiences for business applications. Powered by AI , Oracle Digital Assistant interprets the user’s intent, automating processes and delivering contextual responses to voice or text commands.
Simplify access across your finance and operations data with an intelligent digital assistant. Drive operational efficiencies by automating at scale and streamlining repetitive tasks.
Enhance access to HR applications, services, and resources with an intelligent digital assistant for all your employees. Improve engagement and efficiency with automated talent acquisition and onboarding procedures.
Engage customers with an AI-powered digital assistant that engages users in a personalized manner while delivering actionable behavioral insights to your sales and marketing teams.
Expand IT services by automating common requests with a conversational digital assistant. Enable employee and customer self service with natural language search capabilities and intelligent FAQ responses. Agent handoff with context ensures that only the most complex queries require human intervention while offering a seamless user experience.
Oracle Digital Assistant and conversational AI help a wide variety of businesses discover more ways to reach and communicate with their customers.
As the COVID-19 situation continues to unfold, if you are in the human resources or IT/operations division of your organization, you're likely being pushed to the forefront during this extraordinary time. Your division may be actively leading efforts to communicate with your workforce or users as they adjust to a new environment...Read the complete post
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