Create great customer experiences and support your most complex requirements. Deliver a modern, B2C-caliber customer experience while supporting B2B ecommerce requirements, such as contract pricing, customer catalogs, approval workflows, multilevel organizations, punchouts, and more.
Tailor your ecommerce experience to individual users and their organizations with native support for account-based selling, contract-based catalogs and pricing, and custom payment options.
Create the framework to sell more efficiently while keeping control of your business requirements.
Simplify your approval processes and streamline the necessary workflows, rules, and requirements—based on each customer’s unique needs and expectations—to close business faster.
Improve your customer’s access to your goods or services by allowing those business users to place orders through their own procurement system with Oracle Commerce’s punchout capabilities.
Have the flexibility and control to build new experiences without involving IT. Put site and experience management into the hands of business users with a code-free, drag-and-drop interface, using a cloud-based ecommerce solution to innovate and leverage new capabilities quickly.
Ensure you’re using the latest solutions available. Oracle’s cloud native ecommerce solution eliminates manual upgrades and versioning. Reap the benefits of continuous fixes and performance improvements, while maintaining backwards compatibility, so that the integrity of all unique customizations is retained.
Create dynamic experiences quickly and easily using Design Studio’s drag-and-drop interface that contains a layout and widget framework to curate an experience based on your unique needs. Choose from more than 20 prebuilt page layouts and more than 70 widgets or create your own templates, layouts, and reusable widgets.
Give your teams the management control they require to react to change quickly. Business users can manage your online storefront with nontechnical tools that provide the needed control over product catalogs, pricing, inventory, and promotions.
Dynamically curate the customer experience (CX) for each buyer with native capabilities, such as guided search and navigation, merchandising, personalization, promotions, and more.
Increase revenues and customer lifetime value (CLV) by streamlining the purchasing process with integrations that continuously grow the value of your customer and company data.
Develop a single customer view and engage accurately and consistently—across the entire purchasing and ownership journey—with a wide range of CRM solutions that support B2B marketing, sales, and B2B customer service.
Lower the cost of sales and speed up the sales process by integrating Oracle Commerce with Oracle Configure, Price, Quote. Bring configurable products, complex bundling, and asset-based ordering online. At the same time, support self-service quoting and purchasing, avoiding escalation to more costly sales channels.
Grow recurring relationships and tap into predictable revenues by enabling new consumption and pricing models. Oracle Subscription Management lets your customers consume your products and services in the manner of their choosing.
Improve customer engagement across the entire customer lifecycle by linking your CRM and back-office systems. Connect customer, product, pricing, and availability data from your primary systems of record, such as ERP or supply chain systems, into your CRM system to better understand and serve your customers’ needs.
Tackle today’s challenges and take advantage of tomorrow’s opportunities. Oracle Commerce provides the flexibility to take ecommerce experiences to new places, reach new customers, and grow your revenue. The possibilities are endless.
Extend, customize, and innovate CX with headless ecommerce development capabilities. Integrate digital commerce into any customer touchpoint of your choosing—AR/VR, voice, Internet of Things (IoT), and more.
Manage B2B and direct-to-consumer sales (B2C) ecommerce models on a unified platform at a single subscription cost. Gain new levels of flexibility to customize each site experience by leveraging existing infrastructure, assets, and product information.
Launch new brand, product, and regional sites easily using your existing investments. Oracle Commerce supports more than 40 languages and 60 currencies to help you go wherever business opportunities take you.
B2B customers across many industries are using Oracle Commerce to improve and expand their sales efforts.
With Oracle Fusion Cloud Commerce, you can offer more B2B buying options for your customers and maintain a simple user interface for your teams.
Experiment quickly with modern tools. Your development teams can build fully curated site experiences and extend them even further through an endless array of touchpoints with open APIs, microservices, and our flexible approach to headless commerce.
Deploy a system you can count on to be there when your business needs it. Using Oracle’s Gen 2 Cloud Infrastructure, Oracle Commerce operates on a unique high-availability architecture and spreads web traffic across multiple data centers to dramatically minimize the chance of a website outage.
Evolve the way you sell as your business needs change. Rapidly expand to support subscription pricing and management, complex configurable products, new brands, regions, and touchpoints, including direct-to-consumer (B2C) ecommerce.
Leading ecommerce companies embrace the challenge and find ways to react to ever-changing customer preferences. Use this tool to score your organization’s approach to ecommerce and learn where you are on the path to CX excellence with commerce.Take the quiz
Find best practices and useful resources that can help you make the most of your Advertising and CX products. Whether you’re a new customer or are looking for ways to optimize or expand your implementation, you can find what you need.
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Commerce including Oracle B2B Commerce. You'll find all of these resources and more in the Oracle Help Center.
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
Power innovation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.
At its heart, ecommerce is the buying and selling of products and/or services online. Ecommerce customers purchase from their computers as well as other connected devices including smartphones, wearable tech, tablets, and a variety of digital assistants or voice assistants. Ecommerce is booming in both business-to-consumer (B2C) and business-to-business (B2B) sectors. So to build an ecommerce business that grows your sales footprint and keeps your customers coming back, you need to unify all the pieces and parts. That why it’s good to be aware of the best practices.