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Discover Oracle B2C Marketing in this product tour.
Customer experience matters more than ever. Watch the Oracle Cloud CX Virtual Summit replay to see our latest innovations in marketing and learn what Oracle is doing to help you interpret customer signals and deliver experiences that ensure business longevity.
Create, deploy, manage, and analyze B2C marketing campaigns and programs across a range of channels—all without code, complex technical training, or reliance on other experts.
Easily and efficiently produce inspiring and personalized email messages simply and efficiently so that every customer is treated as an individual. Scale without sacrificing customer preferences.
Connect and activate data from multiple sources to define segments that improve customer engagement. Continuously measure the performance of those key segments to ensure each message is appropriate and relevant.
Make sure your brand voice remains the same across all customer touchpoints and marketing channels—email, SMS, mobile, push, web push, and social.
Quickly and easily determine how campaigns, programs, and messages perform across different segments, channels, and devices.
Connect your customer loyalty program to your technology stack. Drive engagement and loyalty across all customer touchpoints.
Use data from any source to build complete customer profiles for more precise online targeting, personalization, and recommendations.
Uncover relevant customer data to deliver personalized messaging that converts to real revenue.
Drive personalization and mobile engagement by quickly building and deploying tests that can optimize and align your customers’ mobile app experiences.
Optimize your customer’s real-time journey. Oracle Infinity Behavioral Intelligence brings in online behavioral data, applies intelligence to that data, and dynamically recommends actions to enhance the digital customer experience—at the exact right moment.
Collect multichannel behavioral data in real time. Bring your online customer data into a unified location while the visitor is still on your website.
Use digital ID resolution, data augmentation, and object stitching for a clear view of your online visitors. View recommended customer targeting and retargeting actions, no matter your level of technical expertise.
Deliver personalized customer experiences on your website and in your marketing orchestration system. Provide relevant customer recommendations or customized offers.
Conduct A/B testing and multivariate testing to determine the best personalized experiences to provide website and app visitors. View website customer behavior via heatmaps so you know what resonates and use funnel analysis to see customer journey progression.
Use specific buyer interests and actionable information to create key target audiences, which can then be used to create personalized online, offline, and mobile marketing campaigns.
Define exactly who to analyze and target, so you can better visualize and plan cross-device campaigns.
Make disparate data actionable. Unite a variety of data sources to form unique customer profiles and personalize your marketing programs.
Use our proprietary integrations and published APIs to move your data across owned, partnered, and licensed technologies.
Increase purchase frequency and deepen customer relationships through personalized customer loyalty and reward programs.
Build customer profiles that capture data at every engagement point to broaden your understanding and personalize interactions and offerings.
Build customer loyalty programs around your brand’s unique objectives and the audiences who are most loyal with a flexible SaaS platform.
Refine segments, personalize customer loyalty campaigns, and offer relevant rewards and benefits that drive continued customer engagement and spend.
Motivate customers to continue purchasing and engaging with flexible tools that allow you to design brand-specific reward strategies.
Evaluate your customer loyalty programs, engagement behavior, and member spend using a self-service analytics tool.
Simplify customer data management. Target the right customers by connecting data from multiple sources to build precise audience segments. Use powerful, prebuilt analytics to analyze audience performance, evaluate campaign objectives, and improve engagement.
Access the specific customer data you need without running complex SQL queries. Use drag-and-drop tools to easily activate that customer data to build audience segments and personalize each message.
If a list member meets multiple criteria, prioritize offers accordingly to ensure each person receives the best experience, with no conflicting offers.
Tap into Oracle’s expansive third-party dataset and begin personalizing experiences for consumers with smaller digital footprints.
Analyze audience performance to gain insights into your campaigns before launch and to discover what drives specific campaign results after you deploy.
Connect content and deliver consistent, relevant customer experiences across all applications and marketing, sales, and customer service channels. It's personalized content delivered at scale using the power of AI.
Using smart content, assemble, curate, and create the right content to build highly personalized customer experiences.
Create and manage videos that get customers’ attention and keep them engaged. Tagging, collaboration, and easy publishing make the entire video creation process simple.
Put content in the right place and make it available whenever and wherever customers want to interact with your brand.
Work within and across teams using the productivity tools each team finds most comfortable.
Create and add content from popular applications using integrations that let you augment Oracle Content Management features with smart authoring and enhanced digital asset management.
Go beyond the typical customer data platform (CDP) to a complete customer intelligence platform. With built-in AI and machine learning, Oracle Unity Customer Data Platform connects data to create a single, dynamic profile view of each customer and activate it in real time.
Bring your CRM and back-office data together into a single, 360-degree customer profile that updates in real time.
Enrich your first-party customer data with smart data. Calculate key indicators and add important attributes from second- and third-party data sources.
Better understand customer intent and target relevant messaging to specific groups using intelligent segmentation.
Measure customer engagement using AI and machine learning to predict, model, and recommend the best experience for your cross-channel marketing campaigns.
Use actionable intelligence to create personalized experiences for all customers and maintain context across their entire journey. Unity Customer Data Platform integrates seamlessly into other customer experience systems for faster time to value.
See how Oracle B2C Marketing meets customer needs and delivers unique digital selling experiences across channels, in support of different campaigns, and across many industries.
Realtor.com creates highly personalized, dynamic experiences to help customers find their dream home.
Deliver intelligent, consistent customer experiences across all channels. Remain relevant and adapt quickly to your customers’ changing mindsets and needs.
Collect data from more channels, apply intelligence at scale, and use insights from a unified customer view to deliver personalized experiences with each campaign.
Automate marketing campaign delivery and leverage real-time behavioral data to adapt campaigns in real time and boost conversions, loyalty, and revenue.
Effectively execute simple or sophisticated marketing campaigns with ease. Intuitive tools with advanced capabilities help you maximize the output of available resources.
Subject lines are one of the easiest things to customize and can boost email opens by 50 percent. But if you can personalize through content and messaging, 8 out of 10 consumers are likely to buy from you. The problem is that many B2C marketers feel like they are facing insurmountable challenges when it comes to personalizing emails.Read the complete post
Get up to speed on the latest releases of Oracle B2C Marketing and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Marketing including Oracle B2C Marketing. You'll find all of these resources and more in the Oracle Help Center.
Blurb: Get and share information, questions, and comments about Oracle Marketing products and related cloud technologies. The Topliners community for Oracle Marketing includes content for all of Oracle’s marketing cloud solutions including Oracle B2C Marketing.
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.
Cross-channel marketing is the use of every channel or device to engage with customers. Done right, consumers move seamlessly across channels and you are there every step of the way, providing truly integrated experiences. To achieve superior results in cross-channel marketing, it helps to be aware of the best practices.