죄송합니다. 검색 내용과 일치하는 항목을 찾지 못했습니다.

원하시는 정보를 찾는 데 도움이 되도록 다음을 시도해 보십시오.

  • 검색에 사용하신 키워드의 철자가 올바른지 확인하십시오.
  • 입력한 키워드에 동의어를 사용하십시오. 예를 들어 “소프트웨어” 대신 “애플리케이션”을 사용해 보십시오.
  • 새로운 검색을 시작하십시오.

Hospitality in 2025: Automated, Intelligent…and More Personal

There’s no going back to business as usual. From technology usage to loyalty expectations and purchasing behaviors, consumer demands have changed in the past two years. Now, hospitality operators must invest to change alongside them and ensure the viability of their business.

The best path forward with hospitality technology

Oracle Hospitality and Skift surveyed more than 600 hoteliers and 5,000 consumers across the world to better understand marketplace expectations for the next three years. The findings of the research effort reveal the critical roles technology will play in redefining hospitality. The report explores key topics such as

  • What are the “must-have” technologies from a guest service and hotel investment perspective?
  • How will automation and artificial intelligence enable hotels to provide more personalized guest services before, during, and after their stay?
  • How are hotels rethinking their revenue models to support guest demands for more customized experiences?

The soul of the hospitality business lies in its ability to connect human beings to each other and to the places they visit. Understand how to use technology as a tool to serve that purpose. Register here to receive your copy of the report as soon as it’s released.

Explore the Oracle unified hospitality cloud platform.

Additional hospitality technology resources

Make every guest encounter a winning one

Innovate with the fast, simple integration capabilities of a unified technology suite.

Inspire front-desk agents

Maximize revenue growth by providing guests with compelling, dynamically priced upsell offers for room and nonroom inventory.

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