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Success Stories

Flybe

Flybe Revenues Soar After Optimizing Online Customer Experiences

As a regional airline, Flybe’s competitive marketplace extends to those who prefer to travel by car or train. To maintain a competitive edge, the company decided to test and optimize its digital channels and improve the customer experience to increase booking purchases.

 

Challenges

  • Optimizing digital channels
  • Improving the online customer experience
  • Increasing conversion rate
 

Solutions

  • Testing and optimization
 

Results

  • Increased bookings on scheduled UK flights by 6.9%.
  • Generated £8.5 million in annualized incremental revenue.
 
Flybe

UK regional airline increases the number of bookings on scheduled UK flights by 6.9%.

Flybe

Flybe

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