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Provide amazing buying experiences to your customers anytime, anywhere they engage. CX Commerce offers unified SaaS solutions that allow you to innovate quickly; deliver seamless, personalized experiences; and drive customer engagement, sales, and loyalty across channels.
See what Oracle B2C Commerce can do for you.
Leverage easy-to-use and intuitive tools that minimize business user reliance on IT. Allow your team to increase the impact of your digital channel strategy with greater efficiency.
Give non-technical teams real-time control of the site experience with visual drag-and-drop toolkits to easily design, test, and optimize, without the need for IT intervention.
Robust, intuitive, cloud-based tools allow nontechnical users to manage content, search and SEO, products and SKUs, pricing and promotions, inventory and catalog management, personalization, and more from a single interface.
Experiment easily to identify the effectiveness of key variables across your site. CX Commerce provides deeper testing of elements, such as layouts, checkout flows, and promotions, to optimize your desired outcomes.
Expand your digital footprint and leverage existing investments and reusable components to launch new brands or product categories, enter new markets, and explore new business models.
Build personalized shopping experiences at scale, leveraging native intelligence across the commerce platform to attract, convert, and engage customers every step of the way.
Make discovery a compelling part of the brand experience with tools like guided navigation and AI-personalized search that help serve shoppers the most relevant results and product listings.
Deliver highly relevant shopping experiences to every customer across segments and audiences, anonymized shopper data, and recommendation rules. Offer dynamic promotions based on items in that shopper’s cart.
Gain a better understanding of your customers and identify key trends impacting business performance with real-time custom reporting, data visualizations, and interactive dashboards.
Push the boundaries of what’s possible with Oracle CX Commerce. Connect customer and company data across all of your applications, launch new business models, and innovate quickly with new technologies and capabilities.
Deliver best-in-class customer experiences across the lifecycle with the entire Oracle CX Suite, including marketing, sales, service, CPQ, and more for both simple or complex purchases. CX Content, a universal asset hub, provides dynamic content delivery anywhere you need it.
Connect your commerce experience across channels with call center and in-store applications for omnichannel retail capabilities, recurring revenue models or B2B commerce using a single, unified storefront.
Integrate all of your omnichannel retail, including BOPIS or click and collect models to deliver a seamless experience across channels; tap into subscription models with easier self-service management.
Set the bar for innovative experiences with no/low-code integrations to integrate commerce into any device and customer touchpoint, such as AR/VR, voice, IoT, and more.
Deploy, adapt, and scale in the cloud.
Leverage the benefits of commerce in the cloud, including updates pushed regularly throughout the year, and eliminate the cost and burden of compliance, security, performance, and hardware.
Improve flexibility and the customer experience to match the unique needs of your business. Go fully curated for faster implementation or completely headless with easy-to-use, REST APIs to integrate commerce anywhere.
Simplify integration and customization needs with out-of-the-box capabilities to go live faster. With native features, like guided search, A/B testing, and AI recommendations, get more of the tools that drive success.
Scale with ease and maximize uptime to never miss a customer opportunity. Operating on a unique, high-availability architecture, Oracle CX Commerce dramatically minimizes the chance of an outage.
Customers across many industries use Oracle CX Commerce to improve and expand their sales efforts.
Control the site experience with drag-and-drop tools using an open, API-first platform.
Glean real-time insights using interactive dashboards and data visualizations, and create customized KPI reports.
Connect all aspects of commerce and content to engage customers across a lifetime of interactions so you can get the right value to them, at the right moment, on the right channel.
Reduce costs, vendors, tools, and integrations with a fully integrated application that allows you to expand globally to new brands and business models.
Understand how commerce maturity impacts your technology decision making and how it applies to any business model, whether B2B, B2C or B2B2C.Read the complete post
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle CX Commerce. You'll find all of these resources and more in the Oracle Help Center.
Cloud Customer Connect is Oracle's premier online cloud community—specifically designed to promote peer-to-peer collaboration and sharing of best practices, to enable members to keep pace with product strategy, and to provide a cloud solution feedback channel directly to Oracle development. Within this community, members benefit by leveraging the collective knowledge of Oracle Cloud customers and product experts.
Access training or earn a certification. Oracle University helps you develop the skills to implement, configure, manage and use your CX applications. Get training delivered in your choice of formats. See what CX Sales certifications are available to you!
Power innovation with partner applications and services available through the Oracle Cloud Marketplace. Find the most comprehensive list of apps for sales, service, marketing, and more.
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