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The physical store model has dominated retail for centuries. But in the digital era, everything is changing. The lines between supplier, manufacturer, and retailer are blurring.
Digital transformation is happening – your data in the retail industry lends more insight to the state of the transition. Every business is becoming a digital business empowered by new software initiatives such as AI, Robotics and IoT. The adoption of these disruptive trends will force a divide between business leaders and laggards.
Connect online and offline channels to empower customers and offer them the retail choices they crave.
Streamline and optimise back-office processes and systems to deliver a more engaging, efficient customer experience that keeps customers coming back.
Connect data you have on customers and products, to unlock new insights on customer satisfaction and financial performance improvements.
“Because Wiggle is nimble, we can jump straight to world-class products and systems that are available in the Oracle Cloud that we never could have had access to before. Now we can compete with the big kids.”
— Jeff Wollen, CIO, Wiggle
“With the Oracle Cloud, we now have remarkable performance, competitive responsive pricing, targeted customers, accurate data, efficient replenishment, and solid detailed reports. Oracle Retail tied to Oracle Financials also allows us to offer ecommerce and the best store experience to our customers.”
— Hisham Elkahwagy, Executive IT Director, Fitaihi Holding Group
“Oracle Planning and Budgeting Cloud Service enables us to focus on our retail core business and empower financial analysts and controllers to improve our decision making by acting on the future rather than struggling to analise the past.”
— Bertrand David, CFO, Camaïeu S.A
“When you’re investing in a new platform, it’s really important to see it as you’re investing in a relationship also. I want to be close to the people who understand the product.”
— David Hunn, IT Director, John Lewis Partnership
“With Oracle Human Capital Management Cloud, we are implementing a stable, standardised platform to help drive our business transformation. We are aiming to improve the employee experience and engagement, enabling staff to spend more time serving our customers, delivering better results for the business.”
— Simon Locke, Head of IT for Enabling Functions, The Co-op
Oracle CX Cloud Suite is an integrated set of applications that span the entire customer lifecycle from marketing to sales, and commerce to service.
Use a single global human resources solution that aligns common global HR processes, supports local compliance needs across multiple countries, and engages your workforce.
Big Data & Analytics Cloud
Oracle Analytics Cloud delivers business analytics for traditional data and big data across the entire enterprise.
Streamline your enterprise business processes with Enterprise Resource Planning (ERP) Cloud. With ERP Cloud Financials, Procurement, Project Portfolio Management and more, you can increase productivity, lower costs, improve controls and bring greater insight to the business.
With capabilities that include product innovation, strategic material sourcing, outsourced manufacturing, integrated logistics, omni-channel fulfilment, and integrated demand and supply planning, Oracle SCM Cloud is the most comprehensive SCM suite to meet requirements.