Oracle’s Nor1 CheckIn Merchandising creates compelling upsell offers for room and non-room inventory for every hotel guest, regardless of booking channel or availability of contact data. Agents can view dynamically priced offers in real time, allowing hotels to maximize revenue growth.
With one click and an intuitive, easy-to-use interface, hotel staff can see what offers are relevant and available for each guest. Staff can provide seamless and meaningful experiences without manual awkward processes for an interaction that is satisfying to both guests and staff.
Like all Nor1 products, CheckIn Merchandising uses machine-learning technology to present offers with the highest probably of conversion. Our business-intelligence tool is built into the application, enabling management to understand revenue performance by offer and by agent with full transparency into the data.
Hotel staff and management have full access to Nor1’s online, on-demand training portal. And it’s completely free. Keep all appropriate staff, regardless of position, trained and updated, and bring new staff onboard during their first shift.