Saudi Ground Services Migrates to Oracle Cloud Infrastructure to Deliver Exceptional Travel Experience Across Saudi Arabia’s 28 Airports

Saudi Ground Services (SGS), the national ground services company in Saudi Arabia, operating in 28 airports across the country, has chosen Oracle Cloud Infrastructure (OCI) to migrate its IT services locally, providing rapid scale of operations, capitalizing on cost effectiveness, and creating a future-ready technology ecosystem.

SGS has a very ambitious vision of providing an end-to-end mobility ecosystem that caters for each customers' specific needs and requirements. This transformational journey has multiple layers and tracks of implementation, with the IT and technology infrastructure being at the heart of overall operations.

“SGS is the driving force behind the efficient and safe ground handling of over 96% of all aircraft and passenger operations across Saudi Arabia, and in order to further enhance the delivery and reliability of our services, we are focusing today on creating an agile, secure, and cost-effective IT infrastructure”, said Raed Al-Idrissi, acting CEO at SGS. “We look at the transition to the Oracle Cloud , which is offered to us by Oracle’s cloud region in the Kingdom, as a natural strategic and necessary step to securely meet our current and future requirements,” he also added.

Under this initiative, SGS will migrate its core IT systems to Oracle Cloud to drive high performance, ensure continuous availability of all systems, and access latest security systems to support the mission critical operations of the company.

“OCI is built for enterprises looking for higher performance, lower costs, and easier cloud migration for their existing on-premises applications. SGS is truly at the heart of the Kingdom’s aviation industry, and we are delighted to support SGS in delivering critical aviation services in Saudi Arabia”, said Fahad Al Turief, Country Leader – Saudi Arabia, Oracle.

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About Saudi Ground Services

Today’s airline passengers expect a flawless travel experience from check-in to take-off. Saudi Ground Services (SGS) is committed to delivering such an experience at the 28 airports it operates at in Saudi Arabia. Our services range from face-to-face passengers’ assistance, to the seamless execution of hundreds of complex behind-the-scenes operations that keep the aircraft flying, to keep passengers and their possessions together. SGS ensures the highest standards for over 700,000 flights a year.

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