Embrace intelligence and innovative technology to elevate the customer experience.
The 2020 speaker lineup of CX legends includes:
Award-winning Author, Speaker, and Digital Strategist
Vice President of Fan and Brand Development, Chicago Bears
President, Convince & Convert
Chief Executive Officer, Oracle
Executive Vice President and Chief Technology Officer, Starbucks
Founder and Managing Principal, The 56 Group
Chief Amazement Officer, Shepard Presentations
Vice President of Business Strategy and Analytics, Chicago Bulls
Chief Design Officer, Deloitte Digital
Executive Vice President, Oracle Applications Product Development
Chief Experience & Innovation Officer, Carnival Corporation
Chief Marketing Officer, The New York Times
Executive Vice President and General Manager, CX Cloud, Oracle
Markies finalists will be revealed LIVE via Facebook Live on Thursday, February 27 at 2pm PT/5pm ET. There are 16 categories for 2020. Winners will be announced at Modern Customer Experience at the Markies Awards Gala on March 25.
The CX Hero Hub is an online advocacy community for customers to connect, learn, and get recognized. You can network with peers, share your expertise, build your personal brand, and have fun. Explore the Modern Customer Experience online.
“I always walk away with some fantastic ideas and solutions at an event surrounded by people passionate about CX.”
Robert Kleinschmidt, Senior Vice President, AirBorn, Inc.