Master the New Science of Sales

Learn how to use connected customer data and intelligence to maximize customer trust and revenue results.

Look up sessions and workshops.

Walk Away with the Keys to Building a Modern Sales Engine

  • Plan technology investments and prepare your workforce for the shift from in-person field sales to digital selling.
  • Leverage advanced customer intelligence to add value in every interaction and build trusted-advisor relationships with customers.
  • Center sales and marketing conversations around shared commercial goals and collaborate to orchestrate moments of value.
  • Team up with finance and HR leaders to create smart sales plans that are ready to go on day one.

Learn from Sales Leaders

Meet this year’s speaker lineup.

John Godeen

John Godeen

Associate Partner, Enterprise Applications, IBM Services

Melissa Hilbert

Melissa Hilbert

Senior Director, Gartner

Bob Lorenz

Bob Lorenz

Director Business Finance, AT&T

Dana Schinzel

Dana Schinzel

Director, Strategic Pricing, AT&T

Explore Other Customer Experience Tracks

Dainah Kibera

“It’s exciting to meet with the Oracle product teams, network with other users, and see demos of new features.”

Dainah Kibera, Sales Operations Manager, Kenya Airways


Tune in Live to Hear Markies Finalists

Markies finalists will be revealed LIVE via Facebook Live on Thursday, February 27 at 2pm PT/5pm ET. There are 16 categories for 2020. Winners will be announced at Modern Customer Experience at the Markies Awards Gala on March 25.

Begin Your Hero Journey

The CX Hero Hub is an online advocacy community for customers to connect, learn, and get recognized. You can network with sales peers, share your expertise, build your personal brand, and have fun. Explore Modern Customer Experience online.

Learn, Network, Get Inspired, and Have Fun

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