Service experiences drive customer loyalty and differentiation in a market brimming with options. At Modern Customer Experience, learn how innovative technologies can help automate and personalize service experiences across all channels and predict customer issues.
“I enjoy the training, product roadmaps, and meeting others who share my passion for leveraging technology and innovation to improve CX.”
—Traci Scott, Senior Business Analyst II, Pella Corporation
It’s time to spotlight the exhaustive efforts of dreamers and doers across marketing, commerce, sales, and service by submitting your winning entry for the 14th annual Markie Awards. Submissions are open through January 24, 2020.
The CX Hero Hub is an online community for customers to connect, learn, and get recognized. Join today and contribute your input for Modern Customer Experience, including topics, entertainers, speakers, and more. Start networking with your service peers now.