Be Legendary Together Be Legendary Together

It’s a Wrap!

We celebrated marketing, sales, and service as the champions of the customer and explored ways to create legendary customer experiences. Stay ahead for updates about the next Modern Customer Experience.

Thank You for an Amazing Week!

Modern Customer Experience attendees from 37 countries spent three days in 323 educational sessions, hearing from 424 speakers, and connecting with 62 exhibitors. Wow!

Since it was a busy week, if you missed any highlights, watch the keynotes on demand.

And it’s not too early to start making plans for Modern CX 2020 so request to be notified when details are announced.

Tracks

Find details on event content for your specific area of interest.

The Markies Award Finalists Announced

Hundreds of Markies submissions were received, and they have been narrowed down to the top 5 in each category.

 

Agenda

MCX Agenda Chart

Cloud Readiness Assessments

Are you ready to SOAR in the Oracle Cloud? Most companies don't fully grasp how far they can go in the cloud—and what it takes to get there—until they establish where they currently stand.

Are You Ready to SOAR in the Oracle Cloud?


Most companies don't fully grasp how far they can go in the cloud—and what it takes to get there—until they establish where they currently stand. Is your organization properly equipped and culturally prepared for your journey to the cloud and beyond?

Oracle Application Consulting's cloud readiness assessment provides an easy way to learn about what areas of your business are ready, and help identify what areas need help.

Here's how we can help at Modern Customer Experience:

  • Through a simple online survey, our questions will guide you to assess your operational dynamics related to factors like speed of decision making, creativity, complexity, and communications styles across six key areas.
  • Then, we will analyze your responses and at a scheduled meeting with you and members of your organization at Modern Customer Experience, we will provide a clear picture of your cloud readiness—providing prescriptive actions and report to help your organization get ready to soar in the cloud.

Intrigued? Contact us for more information regarding our soon-to-be-launched online survey, and next steps. Registration for the conference is required for any participants in the onsite meeting.

Cloud Value Services Workshop

Schedule a complimentary session with the Business Value Services team to discuss what's possible and how you can maximize the value of your cloud investment.

Cloud Value Services Workshop


While at Modern Customer Experience, schedule a complimentary session with the Business Value Services team to discuss what's possible and how you can maximize the value of your cloud investment.

Where are you in the journey to the cloud? Are you achieving the maximum benefit from your cloud investments? How do you stack up to others? Oracle's Business Value Services team can help you gain a deeper understanding of where you are and what's possible.

  • If you are considering a move to the cloud, Oracle's Business Value Services team can develop a custom Business Case to help you define and justify the benefits that your organization can receive from this move
  • If you are an Oracle Cloud customer, our Value Realization team can help you identify, target, track, and measure the benefits that your organization is receiving today and can expect in the future.

Please register for a one-hour, one-on-one meeting with a Value Consultant at the Value Lounge to receive your complimentary Value Report.

To register:

  • During the conference registration process, select YES for your interest in participating in meeting with a Cloud Value Expert.
  • Answer the few questions asked in the registration form.
  • Wait to hear back from a Value Consultant once you submit your interest for further information and scheduling.

About Business Value Services
Oracle's Business Value Services Group, is a world-class value consulting practice dedicated to helping companies assess their business holistically, identify improvement opportunities, and build board-ready, factual and actionable business cases to support transformational investments. The BVS Team also helps Oracle clients proactively manage and optimize value delivered through Oracle's Value Realization Program.

Mandalay Bay Convention Center

From its contemporary rooms, experiential fine dining, and 11-acre aquatic playground, Mandalay Bay Resort and Casino in Las Vegas will set the stage for this year’s exciting conference.

Video Highlights

Thank You to Our Sponsor

Titanium
Accenture

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