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Tendencias de preguntas
Asset-based field service
Balance field service efficiency with customer expectations
37 percent of providers have trouble applying real-time customer data to help improve field service. Learn from your peers about the CX trends shaping service, and how you can elevate experiences for both your technicians and customers.
Excellence and efficiency can go hand in hand
Customer expectations have never been higher, but you don't have to give up efficiencies to exceed their expectations. Oracle Field Service provides the tools and real-time visibility you need to proactively monitor and optimize your end-to-end field service experiences. You’ll have happy customers and a more profitable bottom line.
Customer success
Bosch boosts service metrics by 25%
Learn how Bosch streamlined between-call travel time to complete more field service jobs, at less cost.
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Blog post
Build customer-centric service
Discover the four stages of growth and the next steps you can take to achieve intelligent field service.
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Webinar
Serve a socially distanced field
Being proactive is key to success in the face of change. Follow these tips to build an agile field service strategy.
Watch the webinar (48:37)
Get to know Oracle CX Service
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