Online Ordering for Restaurants
Improve your online experience, increase online orders, and grow new customer acquisitions by managing all your digital channels across online ordering and mobile and delivery service providers (DSPs) from a single transaction platform.
Discover how the Oracle GloriaFood and Simphony POS integration can help.
Online Restaurant Ordering System for Contactless Delivery and Pickup
Online Ordering System Essentials
Your online ordering system doesn't need to be complicated, but it does need to connect what can be a complicated customer journey. Our team can advise you on how to build a connected online food ordering strategy that supports modern restaurant business priorities.
Simphony Online Ordering
Simphony is seamlessly integrated with online ordering out of the box, providing restaurateurs with a complete digital restaurant management platform to increase online order sales, eliminate the need for restaurant staff to manually key orders into the Simphony point of sale, and automate order data flow to the kitchen.
Automate your restaurant's business operations by populating and maintaining online menus from the point of sale. In the case of a menu item change, out of stock item, or price change, data only needs to be updated once—in Simphony POS.
Online Ordering Systems
Oracle gives you two industry-leading options for equipping your restaurant with online ordering and delivery.
Use Simphony Point of Sale from Oracle to automatically create and maintain menus on your website and mobile app as well as on third-party marketplaces with our direct connection to Uber Eats, Deliveroo, Postmates, DoorDash, Rappi, Glovo, and other popular online ordering apps. Each online order automatically flows through your POS for payment processing, inventory updates, kitchen prep, delivery updates, and more - all managed from a single secure cloud platform.
If speed and simplicity is key, Oracle GloriaFood can help your restaurant add online ordering to your website with just a few clicks for free.
Cloud-based POS System
No matter how many digital channels you have, an online POS system makes online menu management simple and consistent. Measure sales and profit by channel and manage your digital brand from one location.
Kitchen Display System
Kitchen display systems keep everything running smoothly and efficiently. Orders are fired directly to the KDS as soon as the online order is taken, allowing the kitchen to start preparing, and ensuring promise times are always met.
Online Menu Management
Our menu management software helps you update menus across multiple locations in real time. Changes to menu items, ingredients, prices, and more can be updated in your custom mobile ordering app and other digital channels with ease. Whether you run a small café or a chain of restaurants across a range of languages, our online POS makes menu management easy.
Restaurant Loyalty Program
Keep your customer base coming back with our gift and loyalty program management system. Offer awards based on online order frequency, dollars spent, and items purchased.
Our restaurant loyalty software allows your customers to view their rewards in real time. This creates a perfect opportunity to engage with them through targeted data-driven marketing campaigns and offer online gift cards.
Location-aware Technology
An online ordering system for restaurants, integrated with a GPS-enabled web app, or location-aware technology automates contactless pickup. This seamless flow from order to fulfillment is the level of service customers expect.
Mobile POS Tablets
Mobile POS tablets are cost-effective for managing online orders with curbside pickup. Use mobile POS tablets to inform the kitchen of successful contactless pickup and trigger loyalty rewards.
Self-service Kiosks
Picking up an online order should be fast and easy. Self-service kiosks makes contactless pickup simple for customers and streamlined for your staff.
Inventory Management Systems
Inventory management informs your restaurant online ordering system through your online POS so you're never out of an important menu item. Track menu profit, down to the ingredient and digital channel.
Outback Steakhouse Delivers
A Full-Service Restaurant Optimized for Online Ordering, Curbside Pickup, and Delivery with Oracle MICROS Simphony Point of Sale for Restaurants
“With a target of 15 minutes to get orders ready, this system ensures our delivery deadlines are met. We deliver accurately, on time, still piping hot, and our customer satisfaction has never been better.”
Mike Palmer, Operating Partner, Outback Steakhouse Australia
Panini Internazionale
Simphony helps Panini reduce wait times for its customers. Online orders, contactless pick-up and delivery, and mobile pay with QR codes flow through their Simphony POS for optimized order processing.
Max Burger
With an experienced team and a flexible self-ordering solution, MAX was able to pivot from table service to delivery and takeaway almost overnight and became the first Swedish restaurant chain to offer curbside pickup to meet new regulations.
Panino Giusto
Orders from their mobile app go directly into Simphony, ensuring they are queued quickly and timed based on delivery or pick-up – even accounting for the distance to the delivery location.
Sibylla
In just weeks, the company went from the idea of expanding online ordering and pick-up, to having all locations live and operational. The project was completed with the help of Oracle Food and Beverage and integration partner Pej.
Market Street Pub
As a small independent pub, Market Street integrated our digital ordering system to enable online and mobile ordering as well as pay-up-front capabilities using X-Dine, a solution from integration partner Eigen Payments.
Key benefits for bars, cafés, and nightclubs: