Press Release

New Study: 86% of Americans Report a Change in Personality Due to the Pandemic

Americans feel smarter, open to new experiences, and more conscientious, but less connected to family, friends, and romantic partners

Austin, TexasMay 10, 2021
financial services

The global pandemic has changed our personalities according to a new study by Oracle. The representative survey of 2,000 U.S. consumers found that the circumstances created by COVID-19 have made many people feel smarter, open to new experiences and more conscientious, but also disconnected from their personal relationships.


Nicer, More Open Personalities Emerge

The global pandemic has changed people’s personalities, with Americans reporting increased conscientiousness, openness to new experiences, and agreeableness.

  • A majority of respondents (86 percent) say they saw a change in at least one of the five major “OCEAN” personality traits due to COVID-19.
  • Becoming more conscientious (40 percent) and open to new experiences (38 percent) were the most common personality changes.
  • Despite the stressors of this past year, one-third (33 percent) of people reported increased agreeableness due to the global pandemic.

Increased Online Activity and New Hobbies Have Us Feeling Smarter

More time at home has led to reading, streaming, and new hobbies, making Americans feel smarter.

  • 70 percent of Americans say they have read more and learned more during the pandemic and feel smarter. By comparison, only 30 percent say the chaos of the pandemic distracted them from continuing to learn new things.
  • A majority (58 percent) say the media source they spend the most time on is either social media or streaming media. Comparatively, only 20 percent report spending the most time watching traditional television.
  • 70 percent also started at least one “trendy” hobby during the pandemic with the four most common hobbies being at-home workouts (46 percent), baking sourdough bread or banana bread (27 percent), making whipped coffee (23 percent), and filming TikTok videos (21 percent).
  • And while some binge shopped and accrued more belongings (32 percent), 30 percent of individuals decreased the amount of personal belongings during the pandemic.

Romance and Relationships Redefined

Social distancing and shelter-in-place measures have taken a significant toll on romantic relationships, as well as relationships with friends and family.

  • Among the 30 percent of respondents who identified as single, 72 percent say the pandemic altered their romantic outlook in at least one major way, with 61 percent having spent lockdowns alone.
  • More than a quarter of Americans (27 percent) changed their relationship status during the pandemic. The most common relationship change was a breakup or divorce (19 percent), while only nine percent got engaged or married.
    • Among those who went through a breakup or divorce, only 21 percent were able to dissolve the relationship with an in-person conversation.
    • Midwesterners were the most likely to have an in-person conversation (35 percent), while the West Coasters were least likely (just 14 percent). Northeasterners were the most likely group to use Zoom for a break-up (19 percent) and Southwesterners were most likely to end a relationship by ghosting (21 percent).
    • One third of Gen Z respondents who had a break up did so over text message (32 percent).
  • 34 percent of Americans report their relationships with friends becoming less connected, compared to 15 percent who became closer with friends. In addition, more than half of Americans (52 percent) reported making no new friends over the past year.
  • More than 70 percent of Americans say their relationships with family changed, with 22 percent feeling less connected from their family. However, 30 percent believe the pandemic brought their family closer together.

Americans Adapt to New Normal, But Are Excited to Get Out Again

People quickly embraced technology without missing the old work rituals of commuting or being professionally dressed, but we do yearn for post-pandemic experiences.

  • Sweatsuits and pajamas have become the most popular attire for work Zoom calls (38 percent), while 14 percent of Americans say they’ve been partially naked on a work Zoom call.
  • Four in ten respondents (43 percent) did not miss the commute to work, business travel (31 percent), or getting dressed or groomed professionally (30 percent).
  • The most popular services or habits formed during the pandemic include:
    • Delivery (51 percent)
    • Increased spending on groceries instead of restaurants (48 percent)
    • Contactless / cashless payments (46 percent)
    • Curbside pickup (44 percent)
    • Virtual doctor appointments (40 percent)
  • 40 percent of Americans are planning to continue using these services in the future.
  • 96 percent of Americans are planning to enjoy at least one previously restricted activity when it’s safe. The most anticipated activities include indoor dining (74 percent), travel out of state (72 percent), and concerts (61 percent).
  • More than half of people in loyalty programs (54 percent) are concerned that accrued rewards points will expire.

“We experienced several paradoxes over the last 13 plus months. We were lonely, yet more connected online. We were bored, yet took on many new hobbies. We were isolated from in-person learning, yet still feel smarter,” said Nate Skinner, senior vice president, Oracle Advertising and Customer Experience (CX). “Our lives were impacted in ways we couldn’t control, and our rapidly changing consumer habits make it hard for brands to keep up. The experiences of the last year will continue to have massive implications on our consumption and buying behavior as we move forward in a post-pandemic era.”

Learn more about how these consumer shifts will impact how we consume goods and services personally and at work here.



This sample of 2,000 adults (18 years or older) in the United States was surveyed between April 7, 2021 and April 9, 2021. The margin of error is 2.2% and no post-stratification of results was applied. The sample was initially collected with even gender distribution and age distribution that mirrors US consumer demographics. Oracle conducted and analyzed this survey with a sample procured using the Pollfish survey delivery platform, which delivers online surveys globally through mobile apps and the mobile web along with the desktop web.

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