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Customers Are the Cornerstone to Our Success: Oracle Named a Customers’ Choice Vendor in 2021 Gartner Peer Insights ‘Voice of the Customer’: Cloud Financial Planning and Analysis Solutions

By Hari Sankar, Group Vice President, Oracle Cloud EPM—March 18, 2021
Customers are the Cornerstone to our Success

The past 12 months have highlighted just how important it is to prepare your organization for any type of scenario, and we’ve been so impressed by how our customers are using technology to navigate some of the most challenging times we’ve ever faced.

To help our customers use accurate, real-time data to outperform in any market condition, we introduced Oracle Fusion Cloud Enterprise Performance Management (EPM) seven years ago and have built out a complete cloud-based suite. To do this, we worked directly with our customers to deliver capabilities that are specifically designed to meet the needs of every industry, organization, and user in our EPM community. This collaboration is something we’re truly proud of and is a key element to our overall success.

That’s why I’m excited to announce that Oracle was named a Customers’ Choice Vendor in the 2021 Gartner Peer Insights ‘Voice of the Customer’: Cloud Financial Planning and Analysis Solutions. This report is an annual recognition of vendors based on peer reviews, which takes into account overall market rating and volume of reviews submitted. To be named as a ‘Customers’ Choice,’ a vendor must score an above average customer satisfaction rate (4.6/5 stars or higher).

Based on the peer evaluations, Oracle is recognized for its product capabilities, customer support and collaboration, and continuous innovation. Some of the reviews we are most proud of include:

“Great Product, Excellent Support. Great product support and customer engagement for new feature development. Best practice sharing between the customers.” – Senior director of finance EPM systems and reporting, retail industry (see review here)

“We turned to Oracle in 2014 and have never looked back. We really like the tool and have upgraded from on-premises to the cloud in the last 2 years. Oracle EPM does everything we need it to do and then some.” – Vice president of FP&A, services industry (see review here)

“We love how intuitive the product is and that it is constantly evolving and being updated. It provides us with a very integrated platform with great room for growth, further extension of usage and automation.” – Head of finance information technology, finance industry (see review here)

This recognition validates the work we do with our EPM community and the customer-first mindset that drives our team every day.

To all of our customers, thank you! You push us to think about EPM in new ways and we always appreciate when you are able to provide feedback and reviews. With your constant support, we continually aim to invest in innovation to help ensure our products drive your business to success now and into the future. 

To learn more, or to read the first-hand reviews from finance and IT users, please visit the Oracle Cloud EPM page on Gartner Peer Insights.

Cheers to many more years of success!

-Hari


Gartner, Gartner Peer Insights ‘Voice of the Customer’: Cloud Financial Planning and Analysis Solutions, 11 March 2021

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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