Press Release

Hotels Unify Operations and Guest Experiences with Oracle Cloud

Oracle Hospitality OPERA Cloud platform helps hotels improve automation, efficiency, and data intelligence across properties

Austin, Texas—Jun 25, 2024
Oracle Hospitality OPERA Cloud

Hotels, resorts, and casinos around the world continue to trust the Oracle OPERA Cloud hospitality platform to help improve automation, efficiency, and data intelligence across properties. In the past fiscal year1, Oracle has seen more than a 100% increase in properties using OPERA Cloud, including 1,500 implementations in Q4 alone2. Brands selecting or extending their use of OPERA Cloud this past year include Choice Hotels, EOS Hospitality, ONYX Hospitality Group, Scandic Hotels Group, Thon Hotels, VAI Resort, and more.

To see the OPERA Cloud platform in action visit HITEC booth #2840 on June 24-26th.

“With travel levels increasingly on the rise, hotel brands are looking to technology to stay efficient, profitable, and capture the hearts and minds of guests to increase loyalty,” said Laura Calin, senior vice president Oracle Hospitality. “Our comprehensive platform enables hoteliers of all sizes to add the capabilities they need to meet their unique business objectives while elevating guest satisfaction. Our record growth speaks for itself and the value and partnership we are providing our customers.”

Recent highlights in the Oracle Hospitality OPERA Cloud platform include:

  • Oracle OPERA Cloud Central: Brands, including Scandic Hotels Group and Thon Hotels, are leveraging the OPERA Cloud Central to make better business decisions at the corporate and individual property levels. The offering Integrates data and functionality between OPERA Cloud’s modules under a common user interface and experience to provide brands with a comprehensive view of their hotel business, including distribution, sales, service interactions, loyalty programs, and more to make faster decisions that can benefit staff and guests.
  • Nor1 Upselling and Merchandising Solutions: In the past fiscal year1, Nor1 solutions have generated almost $200 million in incremental revenue for the global hotel industry, a 25% increase over the previous 12 months. Today, brands such as Choice Hotels use Nor1 to provide pre-arrival and at-arrival upsell opportunities based on attributes such as room views and floor level, food and beverage preferences, parking, and a myriad of other products and services guest values.
  • Oracle Hospitality Integration Platform (OHIP) now features more than 1,000 partners who are actively building integrations, including over 500 that are currently live on the Oracle Cloud Marketplace. One of the largest libraries in the hospitality industry, these OHIP integrations support automation, efficiency, and sustainability to help hotels increase revenue. Recent OHIP partners include Alice by Actabl, Canary Technologies, GauVendi, HAPI, and Virdee.

1 Oracle’s recent fiscal year ran June 1, 2023 to May 31, 2024
2 Oracle’s Q4 fiscal year ran March 1 to May 31, 2024

Contact Info

Scott Porter

Director of PR, Oracle Communications

About Oracle Hospitality

Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to leverage rich data insights to deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based and mobile-enabled, the OPERA Cloud hospitality platform features open APIs and industry-leading capabilities for property and sales and events management, central solutions for call center, sales, distribution, and loyalty, reporting and analytics, AI-driven upselling technology, and restaurant POS and consumer payments solutions. With these offerings, the world’s largest travel brands to independent property challengers are accelerating innovation, increasing revenue, lowering IT costs, and improving operational efficiency. To learn more, please visit www.oracle.com/hospitality.

About Oracle

Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.