Press Release

King’s College Hospital London – Dubai Selects Oracle Cerner and Oracle Cloud Infrastructure to Provide EMR Solutions for Better Healthcare Outcomes

Austin, TexasFebruary 6, 2023
King's College Hospital London - Dubai

King’s College Hospital London - Dubai (KCH Dubai) today announced a strategic collaboration to help accelerate innovation with Oracle Cerner. As part of the agreement, Oracle Cerner will utilize Oracle Cloud Infrastructure (OCI) services via the Oracle Cloud Dubai Region to operate and manage the upgraded and enhanced electronic medical records system on behalf of KCH Dubai. This will be the first UAE-based cloud deployment by Oracle Cerner in the region. It has the potential to support more than 10,000 concurrent users and will create a new care delivery model that can provide real-time coordination and information exchange among multiple providers, patients, and locations in the country.

Commenting on the agreement between KCH Dubai and Oracle Cerner, Kimberley Pierce, CEO at KCH Dubai, said, “The culture at KCH Dubai is to always strive for enhanced patient and family experiences. We emphasize our decisions to benefit the care seekers and their families in line with regional regulations. This also means challenging ourselves to continually improve processes and optimize expenses to reduce patient bills. We work carefully with global leaders and experts in the regional market to benefit mutually and define new trends in the UAE healthcare industry. One such engagement is with Oracle Cerner to deliver its new cloud offering. We are excited to work together to further advancements.”

Himanshu Puri, head of information technology at KCH Dubai, said, “Healthcare today is heavily dependent on technology and innovation. To provide advanced medical care, hospitals need to evolve to host a large amount of clinical data and build the capability to support preventive and population health objectives. Technology evolves rapidly, and with KCH Dubai’s vision of expansion in the region, Oracle Cerner’s cloud offering provides a cost-efficient, secure, and scalable foundation on which to grow. A mature digital ecosystem with these capabilities can pass a multitude of benefits to its patients, community, and the region.”

The Oracle Cloud Dubai Region will assist KCH Dubai in driving new advancements and boosting efficiencies by helping reduce its operational and financial obligations. The advancements will cover computing, storage, networking, database, analytics, mobile services, and more. The transition to Oracle Cerner’s cloud solution is also expected to reduce the hospital’s IT expenditure and regain valuable data center space at its facilities.

Additional return on investments includes improved system availability with increased service level protection, managed spending on hardware upgrades, storage, servers, and licenses as well as proactive monitoring and management of the system. Oracle Cerner will own security and technology elements pertaining to the data center, network, and patching the system. This will facilitate the hospital’s expansion plans as more assets will join its integrated healthcare network.

Alaa Adel, senior vice president Oracle Cerner International, commented, “KCH Dubai running in the Oracle Cloud Dubai Region will support the area’s focus on promoting technology innovation to drive a thriving global hub for governments and healthcare facilities. Organizations looking for similar capabilities can also leverage the Oracle Cloud Dubai Region.”

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About King’s College Hospital London - Dubai

King’s College Hospital Dubai (KCH) is a world-renowned teaching hospital in London with over 175 years’ experience, that is now present in the UAE. KCH state-of-the art multi-specialty medical centers are based in Jumeirah and Marina; and their 100-bed multi-specialty tertiary hospital in the Dubai Hills estate. Their facilities offer an extraordinary care experience that is aligned with the Dubai Health authorities and Kings London guidelines. With a shared medical committee with KCH UK based clinical teams and KCH second opinion program delivers a seamless care for UAE patients. KCH provide coordinated care focused on improving patient outcomes, avoiding duplicate treatment, and reducing costs while at the same time providing the best quality in health care.

About Oracle Cerner

Oracle Cerner’s health technologies connect people and information systems at thousands of contracted provider facilities worldwide dedicated to creating smarter and better care for individuals and communities. Recognized globally for innovation, Oracle Cerner assists clinicians in making care decisions and assists organizations in managing the health of their populations. The company also offers a connected clinical and financial ecosystem to help manage day-to-day revenue functions, as well as a wide range of services to support clinical, financial, and operational needs, focused on people. For more information, visit or The Oracle Cerner Blog, or connect on Facebook, LinkedInTwitter or join the discussion on The Oracle Cerner Podcast.

About Oracle

Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at


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