Comprehensive platform within Oracle Cloud HCM gives HR and business leaders tools to support employee success with new solutions for listening, communication, productivity, and engagementAustin, Texas—April 13, 2022
Oracle today announced Oracle ME, a complete employee experience platform to help organizations increase employee engagement and ensure employee success. Part of Oracle Fusion Cloud Human Capital Management (HCM), Oracle ME enables HR and business leaders to streamline communications across the organization, increase productivity by guiding employees through complex tasks, and improve talent retention by developing a more supportive and trusted environment at work.
The events over the past two years have changed the game for the global workforce—people’s expectations for what they want and need from their employers have evolved. According to the most recent Oracle AI@Work study, 85 percent of the global workforce are not satisfied with their employer’s support for their careers, and 87 percent believe their organization should be doing more to listen to the needs of its workforce. This has put increasing pressure on organizations to prioritize the employee experience, but without truly understanding the needs of individual workers, it’s difficult for HR and business leaders to design workplace experiences that support their employees through their careers and help them thrive personally and professionally. Personal priorities are driving professional decisions and workers are looking for guidance on how to succeed in their careers while balancing personal demands.
“Employees want to feel heard, empowered, and part of a culture they believe in. To meet these expectations, organizations need to step up and design experiences that meet the unique needs of their talent—or risk losing them to competitors that do,” said Yvette Cameron, senior vice president of global product strategy, Oracle Cloud HCM. “Part of designing better experiences involves seeing employees as unique individuals with their own needs, goals, and ways of getting things done. Oracle ME is all about converging workers’ information, critical insights, workflows, and preferences with a technology-enabled solution to give each individual something they can call ‘my experience’. It’s the only complete employee experience platform focused on understanding the ‘me’ behind every worker, providing organizations new ways to listen to, communicate with, support, and develop their hybrid workforce.”
Oracle ME delivers a better way to work by providing contextual and guided experiences that strengthen workplace relationships and allow employees to provide continuous feedback with their managers. Oracle ME also enables managers to track and act on real-time employee sentiment, while helping HR teams deliver personalized employee communications and support their entire workforce with direct access to the tools they need, when they need them. Oracle ME includes the following Oracle Cloud HCM solutions:
Oracle ME is an open platform that extends across the Oracle Fusion Cloud Applications Suite. It also connects to and automates processes with third-party systems and works across multiple channels such as email, SMS, web browser, collaboration tools, and video conferencing. HR teams and business leaders can easily manage changes within Oracle ME to adjust to the changing work environment without the need for IT support, making it easier to deliver employee experiences that reflect a company’s unique culture.
“Oracle ME is the birth of a new category. Everyone has an answer to Employee Experience these days, but Oracle is taking the conversation a step further,” said Jason Averbook, industry analyst, co-founder and CEO of Leapgen. “What we’ve treated as a luxury when it comes to personalized support and workforce communication is now a necessity. Oracle is meeting modern employee expectations and then some - and they’re not calling it a nice-to-have. Proactive listening, contextual guidance, and personalized communication is exactly what the workforce needs and deserves, and Oracle ME delivers.”
“One of the keys to creating a positive experience for our employees and managers is helping them take control of their information and their teams. With Oracle solutions like HR Help Desk, Digital Assistant, and Experience Design Studio we’ve been able to help managers complete common tasks like employee transfers in a fraction of the time it took before. Now, they get more time back to focus on adding value to the company,” said Gareth Abreu, Principal Technology Delivery Manager, HCM, at The Co-op. “We’re very excited about Oracle's ongoing efforts to improve employee experience with innovations like Journeys and the entire Oracle ME platform, which will continue to drive the success of our workforce and, therefore, our business.”
“It’s exciting to see platforms like Oracle ME enter the market and help businesses navigate some of the most important workforce challenges to-date. You can’t solve problems you don’t know about, so it’s important for organizations to ask their employees how they’re feeling. That’s the first step to building trust within the workforce,” Tim Sackett, president of HRUTech.com. “The next step—and arguably the most important—is to use what they say in strategic decisions so that they feel heard. Every employee is an individual, and to keep them engaged in your organization you need to treat them that way.”
To learn more about Oracle ME, please visit: http://oracle.com/employee-experience
To learn more about Oracle Touchpoints, please visit: http://oracle.com/human-capital-management/employee-experience/touchpoints/
To learn more about Oracle HCM Communicate, please visit: http://oracle.com/human-capital-management/employee-experience/communicate/
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.
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