Oracle Guided Learning

Oracle Guided Learning is a digital adoption platform that delivers in-application guidance to help organizations accelerate, scale, and maintain their enterprise cloud transformations. Oracle Guided Learning provides administrators with an efficient way to communicate new updates, manage continuous change, and deliver training resources directly to users in their natural flow of work at the exact moment of need.

Get started with Oracle Guided Learning today by requesting your free account.

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Getting Started with Oracle Guided Learning

Join Oracle University experts as they guide you to set up and enable Oracle Guided Learning for your Oracle Fusion Cloud Application.

Oracle Guided Learning features and capabilities

In-application guides

Use several in-application guides (including messages, process guides, step guides, smart tips, and beacons) to orchestrate your ideal learning experience, and deploy across any business process. Improve user adoption and engagement by embedding content (video, images, copy, links, and so on) into each application guide to communicate updates, support enablement, and enhance the user experience.

Console

Manage your configuration, content, and analytics in a single place. The Oracle Guided Learning Console provides you with an enterprise space for collaboration and organization. Access training and support resources, analyze and export data from analytics platforms, and configure, build, test, and manage content in bulk. Invite users to collaboratively comment and edit content.

AI automation and integrations

Use AI and automation to help you build guides faster and personalize them for specific roles. Use AI to generate content suggestions for your messages. And use automations such as Quick Guide Builder, Simulations, Intelligent Recommendations, and Automated Machine Translations to help speed up your use of Guided Learning. Build guides and recordings without needing to select an element. Preview and visualize guide builds to facilitate review and check for accuracy. Apply translations to content in seconds using the Oracle Cloud Infrastructure Language AI service. Easily integrate Oracle Guided Learning into any web page, application, or chatbot.

Action-oriented analytics

Measure every interaction and touchpoint across your applications, business processes, and change programs with in-depth analytics. Better understand your entire organization’s application use and user behaviors to optimize workflows and business readiness. Easily report on outcomes from various change and training initiatives with the ability to drill down into individual user usage.

Libraries

Expedite your adoption of Oracle Guided Learning by using Oracle University best practices compiled from decades of experience and covering common uses cases such as user acceptance testing and go-live. Use prebuilt templates to swiftly deploy expert recommendations and support numerous business processes, including expense reporting, procurement requisitions, and performance evaluations.

Quick Guide Builder

Improve employee productivity by helping users find information exactly when they need it by highlighting relevant support materials in a Guided Learning Widget. The widget can be repositioned to any location and customized to match your application’s design or company branding. Organize assets and help categories according to your needs so users have direct access to self-service guides, documentation, external repositories, and your help desk.

Business process training

Learn about core business processes to improve your enterprise operations and realize the full value of your Oracle Cloud Applications. Understand how end-to-end business process workflows are defined based on Oracle Modern Best Practice, and learn how to make more effective decisions while planning, implementing, testing, and using Oracle Fusion Cloud ERP, HCM, SCM, and CX applications.

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Oracle Guided Learning Included

Included with every Oracle Fusion Cloud Application at no additional cost, Oracle Guided Learning provides up to 15 in-application guides to support your implementation, end user adoption, training, and use of Oracle Cloud ERP, HCM, SCM, and CX.

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Oracle Guided Learning Premium

For organizations looking to accelerate adoption across multiple applications, Oracle Guided Learning Premium provides unlimited in-application guides, advanced features, and a designated Oracle Guided Learning customer success manager.

Get started with Oracle Guided Learning.

Features

Oracle Guided Learning Included

Oracle Guided Learning Premium

In-application guides Up to 15 guides in production Unlimited
Console
yes
yes
Business process training
yes
yes
Analytics
yes
yes
Libraries – Use cases
yes
yes
Libraries – Base Guides
no
yes
Quick Guide Builder
no
yes
AI Automated Translations
no
yes
Surveys and NPS
no
yes

“Oracle Guided Learning allows us to display imperative HR information when and where we need our team members to see it. This helps to accelerate their education and completion of key HR transactions.”

Jon Frascati, Senior Manager, Business Operations, Northwell Health

Why choose Oracle Guided Learning?

Accelerate digital transformation by

52%

Build immediate readiness and competence in the cloud.

Enhance productivity by

40%

Optimize business workflows and resolve problem areas.

Reduce support requests by

63%

Proactively communicate just-in-time information to users.

Common use cases for Oracle Guided Learning

  • User onboarding and guidance

    Welcome first-time or infrequent users to your application. Provide introductory tours and immersive guidance to expedite user awareness and adoption.

  • Manage change communications

    Keep everybody in your organization on the same page. Launch in-application messages for policy, process, feature, and product changes, customized by role, region, and application.

  • Minimize service requests

    Help users follow standardized workflows with detailed step-by-step instructions. Save time manually correcting errors and reduce support tickets.

  • Analyze cross-application workflows

    Understand how users are holistically using your applications. Deploy Guided Learning on any application, digital assistant, or website to optimize the user experience.

View Oracle Guided Learning resources

View Oracle Guided Learning resources

Check out our implementation and adoption best practices.

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