Ghost Kitchens

You’re ready to launch your first ghost kitchen. Oracle has everything you need to start, run, and grow it today. Simphony Point of Sale from Oracle helps restaurant owners and ghost kitchen operators automate tasks, process omnichannel orders, coordinate deliveries, optimize stock levels, reduce food waste, and manage cash flow in a single, easy-to-manage system. Learn how Simphony can improve your speed, order flow, and bottom line today

A complete ghost kitchen point of sale (POS) system

  • Take online orders with your cloud-based POS system

    Manage menus and take orders from more sales channels—including mobile apps, websites, and food delivery companies.

  • Manage orders with your kitchen display system (KDS)

    Automatically send orders to your kitchen display system in real time. Set prioritization rules to ensure freshness and promise times.

  • Share real-time pickup and delivery updates

    Use location-aware technology to instantly alert customers and staff about order pickup and delivery status.

  • Forecast sales and inventory requirements

    Make critical data accessible from anywhere on day one. Prebuilt dashboards help you see trends, forecasts, and opportunities.

Our product experts are here to give you a personalized virtual kitchen demo and answer all your questions about our ghost kitchen management tools.

Ghost kitchen system essentials

A booming food delivery trend has paved the way for ghost kitchens. As commercial kitchens and brick-and-mortar restaurant brands shift to delivery and takeout, their technology will need to adapt. Running multiple remote kitchens and virtual brands from a single online platform will become more important to the bottom line. Discover how essential ghost kitchen technology can help your restaurant business expand.

Cloud-based point of sale

No matter how many front-of-house channels, third-party apps, or virtual restaurant kitchens you have, a cloud-based ghost kitchen POS system helps make order management and reporting simple and consistent. Measure sales and profit by brand and channel or analyze performance in a single view across all your brands and channels.

Fully integrated online ordering

With Simphony Point of Sale from Oracle, easily list your menus on popular delivery apps such as Deliveroo, GrubHub, and Uber Eats. Take payment online and schedule deliveries from your own website or mobile app. It’s perfect for restaurants looking to manage everything on a single cloud-based hardware and software platform.

Free online ordering app

GloriaFood from Oracle helps restaurants manage online orders for pickup, delivery, and tableside service from a slick and simple mobile app. Customers can order food through a variety of online platforms. Kitchen managers can accept orders and share estimated delivery times with customers from the palm of their hand for free.

GloriaFood is packed with more tools to help restaurants run their online ordering business. Boost revenue with promotions, coupons, and advertisements. View analytics reports on sales, deliveries, and website trends. Extend the power of GloriaFood with third-party integrations. Setup takes just a few minutes.

Kitchen display system

Our durable kitchen display systems keep orders moving smoothly. Details are sent directly to the KDS as soon as an online order is placed, allowing the kitchen to automatically prioritize tasks and ensure promise times are met.

Automated inventory management

Optimal stock levels are critical for managing existing kitchen space. Our inventory management tools work directly with our point of sale to track existing stock, forecast ideal stock levels, reduce storage real estate needs, share shortage alerts, automate orders with suppliers, and more.

Reporting and analytics

Keep an eye on multiple brands and locations. View reports by brand, region, type, or across all locations from any device. With mobile push notifications, you'll never miss an update or alert.

Gift and loyalty programs

Keep your customers coming back with our gift and loyalty program management tools. Offer awards based on online order frequency, amount spent, and items purchased.

Our restaurant loyalty software allows your customers to view their rewards in real time. This creates a perfect opportunity to engage them through targeted, data-driven marketing campaigns and online gift card offers.

Point of sale integrations

Manage every aspect of your business on a single web-based platform. Simphony Point of Sale is built on a secure and open application programming interface (API). Easily connect with payment gateways, online ordering platforms, delivery services, gift and loyalty programs, reservation apps, and more.

Oracle Cloud Marketplace offers a broad collection of fully vetted Simphony POS integration partners. Shaping your point of sale system to fit the needs of your restaurant has never been easier. Easily integrate with the best restaurant apps and services on the market today.

Success with ghost kitchen brands

The global pandemic has made a big impact on the restaurant industry. It will never look the same. Ghost kitchens are changing the way restaurants operate and scale in a fast-paced digital world. Learn more from our resources here about running a successful ghost kitchen.

What we can learn from delivery-only virtual brands like Noah’s Kitchen

Learn how Daniel Baven, Noah's Kitchen Cofounder and Oracle customer, has taken the concept of cloud kitchens to a new level.

Cloud Kitchens: The Next Evolution of Online Ordering and Delivery

How ghost kitchens, online ordering, and delivery operate—explore with our own Tim Brown, vice president of Oracle Global Sales Consulting.

Is the ghost kitchen model right for your restaurant?

Ghost kitchens rely on data-driven analytics and delivery technology to operate efficiently. See if this approach is right for your restaurant.

Essential Guide to Ghost Kitchens

Food delivery market growth, dark kitchen business models, packaging, staffing, even customer loyalty and marketing programs. This guide covers everything you need to know about running a ghost kitchen.

What will my ghost kitchen management system cost?

We're here to answer your questions about ghost kitchen hardware, software, integrations, setup, and costs. Schedule an online demo with one of our product experts and get a quote on your customized ghost kitchen management system today.