Oracle Hospitality for Hotels—OPERA Customer Loyalty Tracking
Oracle Hospitality OPERA Customer Loyalty Tracking enables hotels to deliver an exceptional guest experience and maximize customer loyalty by centrally gathering and managing guest data.
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Set up new loyalty campaigns.
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View and maintain customer profiles.
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View customer loyalty status and transaction history.
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Easily view loyalty transaction details.
Key Features
- Centralized guest database shared by multiple properties
- Support for the creation of flexible, tailored loyalty programs
- Corporate and travel agent data management and reporting
- Advanced profile management, including deduplication and rich profiles functionality
Key Benefits
- Offer a personalized service to guests by sharing preferences across multiple properties
- Increase repeat business with effective loyalty programs
- Manage accurate account and contact information for your customers
Loyalty: How Hotels Compete in a Competitive Industry
With guest expectations set higher than ever, how is your hotel keeping up? Read these tips for keeping your edge in the competitive hotel and lodging industry.
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