As consumer demands shift in this new shopping era, modern cloud technology is helping sporting goods retailers to enhance customer experience at all points. Discover how omnichannel retail strategies empower sporting goods retailers to focus on the customer experience.
Enable and educate your staff: 57% respond that knowledgeable and intelligent staff is an important reason to continue shopping with a retailer, especially when trying a new sport or adopting a new routine.
Develop speed and agility in your service model: 71% respond that speed of service, checkout experience, and delivery options are essential. Retailers who adapted to new delivery models earned a new level of loyalty.
Streamline operations and strengthen your core: 47% of consumers polled associated out-of-stock items with a bad shopping experience, and 63% would seek an alternate store to purchase the items.
SCHEELS delivers a comprehensive and complete customer experience deploying Oracle Retail Xstore Office Cloud Service.
Outdoor retailer Cape Union Mart selected Oracle to modernize its retail operations, fueling growth across all sales channels with better inventory visibility.
German sporting goods retailer SportScheck dazzles shoppers with efficient mobile retail POS, keeping customers on the move.
How can you improve your customers’ experience through engagement and create flexibility in your store environment?
How do you acquire customers and ensure you retain your best ones? How do you gain insights into your customers’ purchases and behavior?
How do you keep your shoppers coming back for more?
Gain agility for long-term success by adopting an omnichannel retail strategy that puts your customer at the core of every business decision.
In retail, people aren't coming to Oracle saying, “How can I get to the cloud?” They're coming to Oracle with real-life business problems and asking us to be a partner in helping solve them.
Match Insights—Powered by Oracle Cloud delivers groundbreaking football match statistics during live Premier League broadcasts starting with the 2021/2022 season.