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Oracle Retail Newsletter: Your Monthly Source of Retail News and Resources
Oracle Retail Newsletter: Your Monthly Source of Retail News and Resources

Anatomy of Change
Anatomy of Change
Understanding Consumer Behavior in the New Next
Oracle Retail consumer research reveals three critical factors impacting consumer behavior as global conditions have changed—the pandemic effect, the social influence, and the holiday impact. Learn how retailers can anticipate, embrace, and thrive in the New Next.
Consumer Research Findings
Safety is Paramount
Safety is Paramount
58% were fine to shop in-store with proper safety measures
Agility Everywhere
Agility Everywhere
71% stay loyal for service speed and checkout experience
Protect Brand Experience
Protect Brand Experience
47% said out-of-stock inventory is a deal breaker
Transparency Creates Loyalty
Transparency Creates Loyalty
73% said real-time updates on item location is important
A New Take on Loyalty
A New Take on Loyalty
48% of global consumers discovered new brands via social
Grocery Survey
Grocery Survey
86% of consumers explored store-own brands/private label