Oracle’s new Aconex and Conject Support Portal for Aconex, Conject, BidContender, and Keystone users and the enhanced Ask a Question form is almost here. Both will be open for users to submit new Service Requests (SRs) on November 16, 2020, at 8 a.m. local time. Remember, you won’t be able to send new requests via email; however you’ll still be able to call us or create new SRs via the Ask a Question form without having to log in to the portal.
If you don’t plan to use the new portal, then there’s nothing else for you to do. Please continue to submit new SRs through the Ask a Question form in Support Central, which will be updated on November 16, 2020.
If you’d like to use the new portal and haven’t already created your Oracle account, follow the steps outlined below to get ready.
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