• Description
• Scope
• Notification Details
• Design Overview
• Notification Icons and Unread Notification Count
• The Transient Popup
• The Global Popup
• Transient Popup and Global Popup Components
• All Notifications Window
• General Heuristics: Transient Popup
• Read and Unread Notifications
• Time Limit for Considering Notifications as Unread
• Time Interval to Check for New Notifications
• Time Limit for Storing Notifications
• UMS User Preferences

Users who are logged into a browser-based Oracle Fusion application have the ability to receive notifications inside the browser. These notifications are small and provide a preview of the additional relevant content.

Figure 1. Transient popup notification in a browser-based Oracle Fusion application

The notifications component contains two types of popup notifications: transient popups and global popups. Both types of popups display notifications that come directly from the Business Process Management (BPM) Worklist application pages. Links within the popups provide shortcuts to the pages where users can find relevant content about the notifications. Any notifications without associated notification detail pages appear in plain text without links.

Notification popup design consists of these elements:

• Notification icon buttons with associated unread notification counts: These icon buttons and counts appear in an Oracle Fusion application's global area, to the left of the global search component.
  All notification popups appear to emerge from these notification icon buttons (see figure 1).
• Transient popups (also known as toaster notifications): These modeless popups display any new notifications (up to five) available.
  The system checks for new notifications every three minutes.
• Global popups: These popups appear when you click a notification icon button in the global area and display a set of the five most recent notifications (read and unread).
• Notifications window: This new browser window appears when you click the More Notifications (x Unread) link in either the transient or global popups.
  This window displays a list of all notifications.

Both the transient popup and global popup have four components (a title bar, the notification list, the individual notifications, and the footer bar).

The Title Bar
The title bar contains these elements and characteristics:

• Title: Use the string "Recent Notifications" for both transient and global popup titles.
• Close icon button: Click this icon button to close a popup.
  This is the only way to close a transient popup before its five seconds of display time, after which the transient popup closes automatically. To dismiss a global popup, you can either click the Close icon button in the title bar or click anywhere else on the page. If users click the Close icon button on either of the transient or global popups, the notifications within that popup are considered read.

• A maximum of five notifications can appear in any popup.
• The transient popup displays only the latest batch of notifications that has come in, up to a maximum number of five (see figure 5).
  Once the transient popup has displayed a latest batch of notifications, these notifications will not appear again in the transient popup, even if there are no new notifications after this batch.
• If more than five notifications arrive at the same time, then the transient popup still displays only five notifications; the remaining notifications are added to the count that appears in the More notifications (x unread) link and can be viewed by clicking this link (see figure 5).
• The global popup always displays the five most recent notifications (both read or unread).
  If there are fewer than five unread notifications available (for example, let's say two unread notifications), the global popup will still display only five notifications: two unread notifications accompanied by unread icons (blue dots) and three read notifications (see figure 6). If there are more than five notifications available, users must click the More Notifications (x Unread) link to view all the notifications in a new browser window (see figure 6).
• The notifications are listed in chronological order, showing the most recent notification first.
• If there are no notifications, then the global popup reads "No notifications to display" (see figure 7).
  Transient popups appear only when new notifications arrive.

Figure 5. Examples of transient popups with one and five new notifications respectively

Figure 6 Global popups

Figure 7. Global popup when there are no notifications to display

The Notification
The individual notifications have these elements and characteristics:

• Title: The notification title text can include up to 80 characters.
  If a title extends beyond this limit, the title is truncated and an ellipsis appears after the 80th character. If users hover over a notification, the entire title appears.
• Timestamp: The time stamp format is based on user preference.
  When users are signed in to an Oracle Fusion application, the transient popups appear at the same time that the notifications are received. Hence, displaying a time stamp in the transient popup is not required. The time stamp appears only in the global popup in a new line after the notification title.

• The wording of the More Notifications(x Unread) link remains consistent in both transient and global popups.
• In both the transient and global popups, the number of notifications that appears in the More Notifications (x Unread) link represents the total number of unread notifications, excluding those that are listed in the popup (see figure 8).
• The user can select the Disable Notification Popups check box at the footer of the transient or global popups to disable the transient popups.
  Selecting the Disable Notification Popups check box disables only the transient popups. The global popups are still available by clicking the global notification icon button. The user can again enable the transient popups by deselecting the Disable Notification Popups check box in the footer of the global popup.

Figure 8. A global popup indicating the difference in the counter values in the notification icon button and the More Notifications (x Unread) link

• This window shows notification titles and timestamps for when the notifications were received.
• This window displays 20 notifications initially; when users scroll to the bottom of the window, 20 more notifications appear.
  This continues until all the notifications have been displayed.
• In this window, the unread notifications are accompanied by unread (blue dot) icons. When users close the Notifications window, all the notifications in that window are considered read by the users, and the notification icon changes to the read state.
• The column headers allow sorting by date (latest-to-oldest and vice versa), sorting by title (alphabetically A-Z and Z-A), and sorting by status (unread-to-read and vice versa). By default, the notifications are in chronological order, showing the most recent notification first.
• This window enables users to filter the notifications by status of read and unread.
• If users click a particular notification, the system displays the notification details in a new window. The Notifications window remains open in the background until users close it.

Figure 9. The More Notifications window

• The transient popup window is modeless and should not interfere with current page user interactions.
• Only one transient popup must appear at a time.
• Transient popups must automatically dismiss after five seconds.
• Transient popups must remain in view when users hover over the popups.
• If users hover over a transient popup or intentionally close the popup (by clicking the Close icon button), then the notifications within the popup are considered read.
• If a transient or global popup is open when new notifications arrive, the new notifications appear in the next check for new notifications.
  That is, the notification system does not automatically close the current popup in view to update it with the new notifications, nor does it immediately display the new notifications; instead, the new notifications appear after the next check for notifications.
• If a transient popup is in view, and users click the notification icon button, then the transient popup automatically dismisses before showing the global popup.
• Clicking an individual notification dismisses the transient popup and opens the notification details in a new browser window.
• Clicking the More Notifications (x Unread) link dismisses the popup (this applies to both transient and global popups) and opens the Notifications window.
  The Notifications window lists all notifications.

Given the transient nature of notifications, users may miss a notification. The unread notification count is designed to help users keep track of and manage the notifications in the system.

The notifications have these characteristics:

• In the global popup, the read notifications are not accompanied by any icons; the unread notifications are accompanied on the left by an icon (blue dot) (see figure 8).
• When a transient popup dismisses automatically, the notifications presented in that popup are considered unread.
  However, if a user clicks the Close icon button in the popup or hovers over the transient popup, the notifications in that popup are considered read.
• If there are any notifications that are considered unread, the neutral state notification icon will toggle to show an alert notification icon button along the total number of unread notifications.
• Once users click the notification icon button, the system displays a global popup that lists up to five of the most recent notifications (in the order that these notifications were received, with the last received notification on top).
  Both read and unread notifications can appear within the global popup.
• If a user clicks the Close icon button or clicks anywhere else on the page, the system assumes that the user has read all the displayed unread notifications, and the unread icons (blue dots) that appear in the global popup disappear from those notifications.
• Once users click the More Notifications (x Unread) link from the global or the transient popup, the notification system assumes that all the unread notifications listed in the Notifications window have been read.

Notifications are considered unread for up to 14 days. Thereafter, the notifications are automatically marked as read.

This notification component checks for new notifications every three minutes.

The notifications component permanently deletes notifications that are older than one month. Past notifications can be retrieved from their respective Worklist applications.

Users can choose to opt out or opt in at any time from this popup notifications channel through the Worlklist application's user preferences. Users are opted in by default.

When a user opts out of the notification channel, the notification icon button still appears in the global area. When a user clicks this notification icon button, a global popup appears and reads "No notifications to display."