Partner Knowledge Zone
Oracle Service Cloud (RightNow) delivers exceptional customer experiences (CX) across the web, social networks and contact centers, via the cloud. Give clients the power to manage the three channels that matter most in their customer's journey. Partners focusing on Service Cloud will realize growth by driving customer satisfaction through delivery of highly configured and customized experiences for the client’s agent and end customers.
Oracle Service Cloud (RightNow) enables NZ Post's business objectives by giving them tools to look at customer interactions across different channels at real-time.
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