OPERA API Glossary

OWS / KIOSK

• OPERA Web Self-Service is designed to support data transfers between clients web booking engine and the OPERA Room Reservation or OPERA Property
• OWS is a collection of Web Services that provide client applications with access to key functionality in OPERA.
• The Kiosk Interface provides a link to allow hotel kiosk systems to interact directly with the Property Management System to perform tasks such as unassisted check-in and check-out. The OPERA Kiosk Interface is provided as a web service, utilizing standard SOAP calls.

OXI

• The generic OPERA Exchange Interface and XML standard layout are building the base for all interfaces to OPERA. All customization and specific business logic are programmed into an OPERA Exchange Adapter (OXA) and into OXI module by way off parameters, which also serves as the communication parts. The expectation is that the external system is storing exchanged data in their database.
• OXI can be used for reservation systems, channel mangers, yield and also revenue management systems. It can also be used for CRMs

HTNG

• OPERA supports the HTNG 2008b Single Guest Itinerary web service specifications, with added OPERA proprietary message extensions. Supported functionality includes: activity bookings, POS Postings, basic reservation and profile exchange.

IFC8 FIAS – OPERA and Suite 8

• FIAS is a universal protocol specification which can be used by different kinds of third party systems to exchange data. It allows a system to define its own specific data records using the list of available record types and fields to create desired functionality to be supported within an interface.
• Currently it supports following IFC Types:
• Telephone management: Automatically bills guest calls to account and displays guest name at reception.
• Voice message systems: Supports guest mailboxes and hotel system.
• Point-of-sale: Transfers restaurant bills to guest account.
• Key service systems: Automatically cuts keys at check in that allow guests access to their rooms and other authorized areas such as fitness offerings, etc.
• Video service systems: Greets guests with a welcome screen and allows them to call up their bill at any time. Videos bills are posted to guest account.
• Minibar systems: Automatically bills the consumed items.
• Vending systems: Allows guests to charge items purchased in vending machines to account.
• Electronic funds transfer: Authorizes payment at check in and authorizes/settles at check out.
• Building management: Saves energy by cooling/heating a room only when occupied.
• Internet posting systems: Automatically bills guest Internet usage to account.
• Digital Signage systems: Transfer basic event information to a digital signage system (Readerboard)

Suite 8 API Glossary

Suite 8 Advanced Kiosk

• The Kiosk Interface provides a link to allow hotel kiosk systems to interact directly with the Property Management System to perform tasks such as unassisted check-in and check-out. The OPERA Kiosk Interface is provided as a web service, utilizing XML messages

Suite 8 OTA

• The CRS Standard XML Interface allows uploading trigger based hotel, rate and room type availability for OTA, the OpenTravel Alliance, OTA is a non-profit organization which develops open data transmission specifications for the electronic exchange of business information for the travel industry, including but not limited to the use of XML.