Digital Experience for Communications

Improve customer experience by providing consistent marketing, sales, and service across all of your digital channels. Use SaaS software to configure products and bundles across your sales systems and automate provisioning and orchestration.

Deliver personalized, consistent buying experiences for your customers.

Orchestrate and fulfill orders efficiently

Dynamically orchestrate your customer orders quickly with Automated fulfillment. Accurately and rapidly process large volumes of customer orders on any network type.

Explore our orchestration and fulfillment solution

Monetize emerging business models and revenue streams

Rate any metric, attribute, and combination of payment options. Charge for service usage and provide balance information in real time and at massive scale.

Explore our monetization solution

Resolve issues faster to increase customer satisfaction and reduce customer churn

Deliver full self-service customer care across billing, orders, offers, and subscriptions via omnichannel interactions. Create positive customer engagements, reduce cost of service, and reduce customer churn.

Explore our customer care solution

“Oracle Digital Experience for Communications gives us the agility and rich functionality to transform the way we engage with customers, improve our employee experience, drive operational excellence, and reduce costs.”

Alexander Mohri

Head of Strategy, Swisscom

More about Oracle Digital Experience for Communications

Swisscom selected Oracle to create a lean BSS/OSS architecture to support new cloud services
DISH creates award-winning customer service with Oracle Cloud

Find resources and more

Attaining agility and beating disruptors at their own game

How can you develop an agile business and operations environment to compete and thrive in the digital economy?

Read the TM Forum report

Discover what Oracle Digital Experience for Communications can do for your business

Find out how our complete SaaS solution can help you improve customer experience.

Take the product tour

Get started with Oracle Communications

Request a demo

See a live demo of digital experience solutions.

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Questions about our solutions? Reach out and ask a question.