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37 percent of providers have trouble applying real-time customer data to help improve field service. Learn from your peers about the CX trends shaping service, and how you can elevate experiences for both your technicians and customers.
Customer expectations have never been higher, but you don't have to give up efficiencies to exceed their expectations. Oracle Field Service provides the tools and real-time visibility you need to proactively monitor and optimize your end-to-end field service experiences. You’ll have happy customers and a more profitable bottom line.
Learn how Bosch streamlined between-call travel time to complete more field service jobs, at less cost.Get the story
Discover the four stages of growth and the next steps you can take to achieve intelligent field service.Read the post
Being proactive is key to success in the face of change. Follow these tips to build an agile field service strategy.Watch the webinar (48:37)
Oracle Cloud CX Virtual Summit