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Oracle’s Digital Experience for M&E solution enables media companies to increase share of wallet by launching new digital services and creating bundled offerings. It provides an agile, unified, and intelligent platform that allows M&E companies to personalize every interaction using their audiences’ digital profile, acquire customers with intelligent offers, engage them with an omnichannel experience, and empower them with full control over their usage experience.
Understand, acquire, and retain consumers with connected data and intelligence in one solution.
Increase consumer engagement by leveraging buyer signals. Quickly boost online sales and create innovative brand experiences designed to meet the unique demands of the business.
Enable configuration and pricing of products, bundled services, and subscriptions across channels.
Connect all service touchpoints—digital channels, contact centers, and field interactions—throughout the CX journey. Empower consumers, employees, and partners with information, digital engagement tools, and innovations.
Bring together online, offline, and third-party data sources to create a single, dynamic view of the consumer, and deliver timely intelligence to optimize their experience.
Build AI-powered assistants that automate engagements with conversational interfaces to enhance the experience and increase business efficiency.
Work across audience, context, and measurement to give marketers the data and tools needed for every stage of the marketing journey.
Fulfill consumer orders with dynamic orchestration of products and services across participating systems, partners, and networks.
Monetize consumer products and services with real-time balance, rating, and revenue management.
Understand the challenges that M&E firms face in orchestrating engagement with prospects and customers across channels, devices, and their enterprises while monetizing content. Read this exclusive, recently published research and discover the core CX capabilities and technologies that are helping M&E firms achieve success; as well as future investment plans in emerging technology and digital to enable enterprise omnichannel engagement.
Oracle received the highest score in the strategy category in Forrester's latest email marketing service providers evaluation of the 13 providers that matter most and how they stack up.
Are M&E companies 'switched on' to the evolving advanced TV and video landscape? This guide explores consumption trends and ways that M&E companies can reach their desired audiences, how to execute advanced TV and video campaigns, and ways to keep their brand safe in an increasingly programmatic space.
Ever wonder how a world-leading company keeps track of all customer interactions at each stage of the journey? How do multiple systems connect to provide a smooth, integrated experience? Here’s a snapshot from global information and analytics leader, Elsevier.