Accelerate your retail software projects with the Oracle Retail Reference Model. The Retail Reference Model is a collection of detailed implementation information for our customers and partners that includes a glossary, business processes, and technical models based on retail best practices.
Explore the retail reference model
See Retail Reference Model features available to our customers and partners.
The Oracle Retail business process flows component of the Retail Reference Model has hundreds of established industry-leading business processes to help guide your retail business and implementation teams on the use of Oracle applications.
The business process flows bring together the input and experience that Oracle Retail and our partners have gained in working with a broad range of retail customers. The processes align with Oracle applications, leverage industry standards, and help business units communicate with IT.
The business process flows are built and maintained in Microsoft Visio but can be imported to other modeling tools to read a Visio file format.
The Oracle Retail technical models are a collection of process flows that describe Oracle Retail solutions. These views help implementers understand how Oracle Retail solutions fit together.
The models include Oracle Retail’s solution suite overview, as well as integration perspectives by function and by solution domain.
The Oracle Retail glossary contains a broad range of entries to help your teams understand retail terms and definitions, calculations, synonyms, and context.
Adoption of these common terms will help align departments and provide consistency. The Oracle Retail glossary is provided in HTML and Excel so your retail team can quickly access content, get release updates, and customize projects based on your specific requirements.
The RACK is a treasure trove of material ranging from Oracle Retail customer journeys, global event proceedings, and the latest updates on Oracle Retail roadmaps. Discover how retailers everywhere are leveraging the platform for modern retail.
Receive our monthly selection of recent articles featuring retail customer cases, opinion pieces and market trends, retail industry research, and more.
We’ve chosen a dozen of our best demonstrations—you can access them and pick the sessions that make sense for your retail business. See more on portfolio updates and a series of digital demonstrations that take a closer look at Oracle and how cloud technologies can help unleash business agility and unlock new possibilities.
Enabling engaging, seamless experiences while refining operations across POS, ecommerce, and order management systems
Align planning decisions to forecasting, inventory management, and receipt flow to drive profitable allocation, replenishment, and fulfillment
Define your assortment, placement, pricing, promotions, and product lifecycles to grow profitability with retail planning
Profitably and efficiently execute your core retail merchandising activities with the flexible and scalable foundation of Oracle Retail Merchandising System
Put your customers at the heart of your retail business with a complete set of mission-critical retail solutions, cloud services, and hardware from Oracle.
Reach out to discuss next steps with a retail solution expert.
Explore research, reports, webinars, and customer presentations that can help you better understand the power of Oracle Retail’s products.