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Make every customer interaction matter using a suite of cloud applications that connects marketing, sales, commerce and service. Only Oracle ties customer experience together with finance and supply chain on a unified cloud platform with a single, dynamic view of each customer.
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Launch cross-channel marketing programs that generate a higher return on digital marketing investments and create customer loyalty through superior campaign performance. Unify all your prospect and customer marketing signals in a single view that unlocks real-time performance decisions during critical campaign cycles.
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Build a more efficient and successful sales organization with AI-powered selling tools centered around clean, complete customer data your sellers can trust. Guide sellers with intelligent recommendations that help them focus on the most valuable prospects at the right time.
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Easily take your business online and innovate quickly with a unified B2B and B2C ecommerce platform that connects your front- and back-office systems and uses unified customer data to build personalized online buyer experiences.
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Give your customers the service they want, when and where they need it, with powerful and intelligent B2B, B2C, and field solutions. Predict the need for service, automate processes, and deliver tailored responses while balancing self-service and assisted service models.
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Oracle Cloud CX industry solutions unleash the power of innovative technologies and connected data across marketing, sales, service, and commerce applications to bring together all available data and make every customer interaction matter.
Click the links to view CX for Industry product tours.