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Opower brings AI and behavioral science to the customer experience and turns data into action. More than 175 utilities help customers reduce energy usage with our home energy reports, behavioral load shaping, proactive alerts, and digital self-service solutions.
Consumers want to combat climate change.
Promote adoption of electric vehicles and provide owners with personalized energy usage insights. Educate customers about the benefits of electricity-based heat pumps with targeted outreach and promotions.Explore Opower Electrification Solutions (PDF)
Support engagement goals across all of your programs—from decarbonization to customer care. Improve billing communications, self-service experiences, targeted promotions, and other programs with content driven by their personal energy consumption habits and delivered to each customer across preferred channels.Explore Utility-Focused Customer Experience
“By working with Opower to tailor messaging in our HERs…we have been able to provide our customers with the individualized services they needed.”
Director, Energy Efficiency, CenterPoint Energy
Informational, visually appealing reports that make it easy to engage all customers, help them make smart energy decisions, and save on their bills.Explore Home Energy Reports (PDF)
Eliminate customer confusion about time-of-use (TOU) rate plans with coaching experiences that convey the benefits of variable pricing plans.Explore Behavioral Load Shaping (PDF)
Easily embed energy management widgets within your website and mobile apps to provide personalized advice, shape usage patterns, and move customers to digital channels.Explore Opower Digital Self Service Energy Management (PDF)
Identify customers on track for high energy bills and proactively notify them, saving customers money and dramatically reducing the frequency of billing-related calls.Explore Proactive Energy Alerts (PDF)
Opower’s head of regulatory affairs makes the case for behavioral energy efficiency as the lowest-cost tool for achieving emission reductions fast and affordably.Read the complete post
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