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How does your organization stack up in key practices, such as collaboration and business automation?
Oracle Sr. Director of Product Management David Le Strat and other experts share their insights with Software Magazine.
Oracle WebCenter is the center of engagement for digital business. It helps people work together more efficiently through contextual collaboration tools that optimize connections between people, information, and applications, and ensures users have access to the right information in the context of the business process in which they are engaged. Oracle WebCenter can help your organization deliver next-generation digital experiences with contextual and targeted web experiences to users and enable employees to access information and applications through intuitive portals, composite applications, and mash-ups.
Increase sales and loyalty with online engagement optimization by creating, managing, and moderating contextually relevant, targeted, and interactive online experiences. Optimize customer engagement across web, mobile, and social channels and manage your large-scale, multichannel, global online presence with integration to enterprise applications.
Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.
Provide users with intuitive portals and websites with integrated application content. Easily assemble new composite applications using a prebuilt library of reusable components, and access relevant content faster with personalized solutions and integrated social tools.
Learn how you can drive omnichannel content and relevant digital experiences for customers, partners, and employees.
“By adopting a secure, highly available and scalable Oracle-based enterprise content management cloud service, we can easily search and access information anytime, anywhere, enabling us to effectively collaborate on conservation activities across 137 internal offices and increase user engagement.”
— Louise Mercer, Information Services Team Leader, Department of Conservation, New Zealand
“Thanks to Oracle WebCenter Sites’ powerful rule engine and intuitive content authoring and design tool, we now launch marketing campaigns 60% faster, accelerated time-to-market by 40%, reduced labor costs by 30%, and boosted sales.”
— Du Pengfei, General Manager, IT Department, Tian An Life Insurance Co., Ltd.
“Oracle WebCenter Sites proved to be a fine-tuned and flexible web content management system that allowed us to migrate Helsana Group’s websites quite easily. It improved website performance and significantly increased our content managers’ productivity. Above all, it enables Helsana Group to offer customers a better user experience and service, and improves our competitiveness in a multichannel online world.”
— Thomas Suhner, Project Leader, Helsana Group (Helsana Versicherungen AG)
“Oracle technology enables us to deliver services that meet public expectations for increased mobility and reduced bureaucracy while safeguarding citizens, businesses, and sensitive information in the online environment. Oracle’s value proposition—a one-stop shop for the portal and all the back-end components—was the most appealing to us.”
— Hammad Abdulla Al Hammadi, Section Head – Shared Government Services, Abu Dhabi Systems & Information Centre
“The combination of Oracle Application Development Framework, Oracle WebCenter content management solutions, and Redstone Content Solutions’ expertise has enabled us to elevate customer service to new levels while improving operational efficiency. We’ve cut invoicing costs by more than $350,000 annually and can provide better service to more customers with the same resources.”
— Kevin Mishler, IT Director, Standard Forwarding LLC
“Oracle’s Identity and Access Management solutions are helping us to deliver a secure, collaborative information hub to the Ministry of Defense, to improve information asset management and reduce risk.”
— Nicole Flooks, Strategic Capability Development Manager, Babcock International Group Plc
“With Oracle Business Process Management, Oracle WebCenter Portal, and Oracle WebCenter Content, we boosted performance and efficiency by consolidating internal business requests into a user-friendly interface with a single point of access and a centralized document repository.”
— Majed Al Sultan, Manager – Application Development, ArRiyadh Development Authority
“With Oracle WebCenter Content and Oracle WebCenter Capture we can scan several types of forms and provide them to our staff much faster to improve productivity. Today, we can digitize 10,000 forms in a day and make them available the next day. Before, it would have taken up to five days.”
— Paulo Calçoa, Head of Unit Management and Document Management, Instituto de Financiamento da Agricultura e Pescas
“Thanks to Oracle WebCenter Portal and Oracle WebCenter Content, we greatly improved the service we provide to our healthcare clients, and using Oracle Application Development Framework, we can rapidly develop new applications to expand our offering to the healthcare, manufacturing, and service sectors.”
— Corrado Consiglio, IT Manager, INSO sistemi per le infrastrutture sociali S.p.A.
“We chose Oracle WebCenter Content for the flexibility it gives us to define our processes and modify them as needed. It also met our requirement for a robust platform that can handle the amount of files we store each year.”
— Anna Verdura, head of corporate social responsibility, Serhs