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Актуальные вопросы
Webinars and Virtual Events
Online resources helping you to take action in every moment that matters
Join the latest live and on demand webinars and virtual events
Keeping you up to date with the latest in CX
Customer signals are everywhere. Can your business effectively interpret those signals and take action to make the most of the customer experience? We invite you to join our regular webinars, and virtual events where we aim to help you to build and manage lasting customer relationships by taking action in every moment that matters, from customer acquisition to retention—and everything in between.
Join our upcoming live webinars and virtual events or watch on demand at a time convenient to you, and learn how to harness data to understand your customers and power real-time customer experiences, orchestrated across Marketing, Sales and Service.
How personalization at scale will ensure you thrive and survive in the New Normal
Date: January 26, 2021
Start Time: 11:00 AM GMT / 12:00 PM CET / 3:00 PM GST
Duration: 45 minutes
During this session, we will discuss how to effectively engage new and existing customers in the “New Normal” through precise timing, precise targeting and emotional connection, combined with new rules of engagement; empathy, digital convenience and acting responsibly.
Oracle Cloud CX Virtual Summit: Get Inside the Minds of Marketing Leaders
Date: February, 09, 2021
Start Time: 9:00 AM GMT / 10:00 PM CET / 1:00 PM GST
Duration: 70 minutes
As we begin to re-imagine the way forward, hear from marketing leaders of top companies across the region on how to successfully master customer signals and deliver hyper-personalized experiences. We promise: Real customers. Real stories. Real learnings & best practices.
Oracle Eloqua Customer User Forum: Optimising the Impact
Date: February 17, 2021
Start Time: 1:00 PM GMT / 2:00 PM CET / 5:00 PM GST
Duration: 75 minutes
This practical and valuable webinar will cover what’s new in Oracle Eloqua, how to leverage that to drive success and key tips to drive marketing impact in 2021.
We will explore the new and existing features available within Oracle Eloqua to drive an increase in revenue, engagement and reach by protecting and expanding your audiences; how to optimise your campaign strategy; and develop effective insights and analyses for continued growth opportunities.
Note: Exclusive event for existing Oracle Eloqua customers. Registration is monitored.
The MarTech of tomorrow that can save us today
Date: February 23, 2021
Start Time: 11:00 AM GMT / 12:00 PM CET / 3:00 PM GST
Duration: 45 minutes
During this session, we will discuss how to create efficiencies yet still deliver marketing growth targets, and how you can achieve that at pace, with future proofing in mind.
Oracle Responsys Customer User Forum: Optimising the Impact
Date: February 24, 2021
Start Time: 1:00 PM GMT / 2:00 PM CET / 5:00 PM GST
Duration: 75 minutes
This practical and valuable webinar will cover what’s new in Oracle Responsys, how to leverage that to drive success and key tips to drive marketing impact in 2021.
We will explore the new and existing features available within Oracle Responsys to drive an increase in revenue, engagement and reach by protecting and expanding your audiences; how to optimise your campaign strategy; and develop effective insights and analyses for continued growth opportunities.
Note: Exclusive event for existing Oracle Responsys customers. Registration is monitored.
Marketing organization models in a New World
Date: March 30, 2021
Start Time: 11:00 AM GMT / 12:00 PM CET / 3:00 PM GST
Duration: 45 minutes
During this session, we will discuss how to achieve improved speed, predictability, transparency and adaptability of marketing, by moving towards a joined-up approach with cross-functional leaders that are accountable for integrated strategy execution.
On Demand Webcasts
Oracle Service Cloud Customer User Forum: Using personalisation and proactivity to create an effective and engaging service experience
Date: January 21, 2021
Start Time: 11:00 PM GMT / 2:00 PM CET / 5:00 PM GST
Duration: 90 minutes
Customer service today is a key driver of brand dialogue and loyalty. Personalisation and proactivity play an important role in powering engaging service journeys. But how do you get started? During this Oracle Service Cloud User Forum you will hear how our customers are personalising service to realise improved efficiency, customer satisfaction and increased lifetime value, along with inspiration and best practices.
Note: Exclusive event for existing Oracle Service Cloud customers. Registration is monitored.