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Oracle Cloud CX Virtual Summits
Boost your CX know-how with this series of free virtual events. Hear from industry thought leaders, Oracle customers, and product experts as they share real-life stories, experiences, and expertise. Catch a glimpse of what the future holds for CX.
Check back periodically for the dates of future summits.
Make every customer interaction matter with Oracle Cloud CX.
Watch the replays
Industry Insights: The New Connected Retailer
Learn how mobile apps, chatbots, virtual services, multiple data sources, and AI can help deliver a frictionless customer experience (CX) across various channels to drive long-term loyalty.
Manufacturing Insights: Enterprise Digital Transformation
Learn how digitizing end-to-end service processes can help deliver high-value interactions that drive customer satisfaction, efficiency, and revenue.
The Future of Digital Experiences in Communications
Communications service providers have the potential to capitalize on the promise of 5G and the Experience Economy. The future belongs to those that deliver winning customer experiences.
Get Inside the Minds of Marketing Leaders
Hear inspiration from leading marketing leaders in EMEA as they share successes and lessons learned on how to respond faster to customer signals, be more agile in the face of change, and deliver real-time experiences.
The Future of CX with Larry Ellison/ Responsive Selling in the Experience Economy
To make every customer interaction matter, organizations must listen to customers and rethink how to market, sell, and provide service across all touchpoints. Learn how 2020 has taught CX leaders to be resilient in the face of change.
Intelligent Service in the Experience Economy
If the Experience Economy has taught service leaders anything, it’s the importance of being resilient in the face of constant change. Hear an executive viewpoint on how to adapt your service strategy to dynamic customer signals so you can respond at their every point of need.
Personalized Marketing in the Experience Economy
As CX professionals look towards recovery and reinvention, they rely on customer signals to guide them. Rob Tarkoff, EVP of Oracle CX Cloud, shares how to interpret those signals so you can meet expectations and position your company for growth.