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Oracle Hospitality for Sports and Entertainment—Simphony EPOS
Oracle Hospitality Simphony electronic point of sale (EPOS) is the premier cloud and mobile food and beverage management platform, and it enables sports and entertainment operators to deliver a fast, efficient fan experience throughout their venues.
Simphony EPOS offers an easy-to use interface that enables swift and efficient fan service and minimal staff training.
- Overview
- Features
Modern EPOS for Sports and Entertainment
- Run your sales operation—concessions, premium, retail—from the cloud
- Engage your fans with a cloud EPOS that extends effortlessly for in-seat ordering
- React to new innovations in payment and service with faster, cloud-enabled deployment
- Access a comprehensive suite of tools for loss prevention, loyalty, labor, and inventory
- Leverage APIs for mobile payment, online ordering, and more
Mobile POS for Sports and Entertainment
Mobile technology opens a world of opportunities for venue operators. From apps that enable in-seat ordering and delivery to staff-facing tablets that enable line-busting, mobile solutions are transforming the way that you interact with fans. Oracle Hospitality Simphony EPOS allows you to take advantage of these opportunities and enables you to react quickly to future innovations.
How to Become a World-Class Venue with EPOS Technology
The Sydney Cricket and Sports Ground Trust (SGCT) runs over 450 point-of-sale terminals across the SGCT and Allianz stadium, serving 90,000 patrons.
The venue operators chose Oracle Hospitality Simphony to improve the fan experience, increase revenue, and handle a large number of transactions at peak times.
The Oracle Hospitality solution has helped transform the SCGT into a world-class venue.
The SCGT was the first venue in Australia to offer in-seat ordering, where fans can place an order for food and drink and then head to an express lane within the stadium to collect their refreshments.
Since transforming their operation, the SCGT has seen an increase of 10-20 percent in sales across both venues.
Streamline Venue Operations
- Gift and loyalty: Create innovative loyalty programs to engage fans and incentivize season ticket holders
- Inventory management: Minimize costs by improving visibility of your stock and reducing waste
- Loss prevention: Protect your business by identifying and reducing employee shrinkage
- Purpose-built hardware: Designed to meet the fast-paced, harsh environments of today’s sports and entertainment market
A Single Platform for your Venue
- Concessions: Provide quick and efficient service to fans, especially at peak times
- Premium: Table service functionality allows you to run an efficient restaurant operation
- Retail: Process merchandise and other retail sales using Oracle Hospitality Simphony
EPOS for Stadiums, Arenas, and Theme Parks
Oracle Hospitality Simphony is the ideal point-of-sale solution for stadium, arena, and theme park operators who want to maximize food and beverage revenues and efficiency. With the acquisition of MICROS, Oracle Hospitality has gained years of experience in delivering scalable solutions that maximize revenues and guest satisfaction.