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Deliver a Personal CX on the Store Platform for Modern Retail

Oracle and Forrester Guest Speaker Brendan Witcher discusses what
it means to be customer obsessed and how to execute on a strategy that
fulfills complex journeys with elegance and scale.

Pivot to Customer Expands Retail CMO Role and KPIs

Innovate at Scale with Oracle Retail Cloud Solutions

How can cloud technologies help unleash retailers’ business agility? With an integrated suite of Oracle Retail cloud services that combine reliability, security, cost savings, seamless interoperability, and embedded machine learning and AI, you can shift focus from maintaining current systems to designing omnichannel journeys of the future.

Under pressure to expand into new channels or countries? Struggling to achieve real-time, personal engagement with your customers? Oracle Retail’s cloud solutions empower retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Retailers worldwide, including Gap Inc., Groupe Dynamite, and Samsonite (to name a few), are moving their mission-critical applications to the cloud. By streamlining their technology strategy they are able to achieve a single view of customers, inventory, price, and promotion across their entire retail organization. From merchandising to planning, supply chain, stores, and ecommerce, retailers who embrace cloud as a strategic go-forward are better equipped to deliver a seamless, personalized experience that drives customer loyalty and brand ambassadorship.

Customer Stories

Retail Customer Successes

Bata logo

Bata Improves Planning and Process Efficiency to Enhance Customer Experience



Global footwear retailer Bata streamlines inventory investments, anticipates consumer demand, and improves in-store experience.

Hamleys logo

Hamleys Deploys Oracle Retail Xstore Point-of-Service in Eight Months



Hamleys' Head of IT, David Oakley, shares how the company was able to successfully upgrade their point-of-service in less than eight months.

Prada Group logo

The Prada Group Adopts Oracle Cloud Solutions to Support Operational Efficiency and Effectiveness


Prada Group

"By integrating Oracle’s advanced digital technologies with our operations, we will be able to unlock increasing value within our business and offer further opportunities to our global customer base."

—Lorenzo Bertelli, Prada Group Head of Marketing and Communication.

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JOANN Stores Tailor Better Customer Experiences with Oracle



The largest craft and fabric retailer in the U.S. leverages Oracle solutions to better target and engage customers with personsonalized offers.

World Kitchen: Enhancing the Customer Experience at POS

World Kitchen shares how they are bringing a better user experience to their customers by empowering in-store associates with a modern retail POS.

Learning Library

What’s New in Retail Stores

retail webcast
Move Beyond Best Practice to Next Practice

Designed to offer flexibility, scalability, extensibility, and deployment versatility on an open architecture, Oracle Retail Xstore enables associates to deliver tailored customer experiences.

retail blog
Holistic Infrastructure Upgrade Provides New Tools and Insights

Learn how Oracle Retail Xstore has modernized Helzberg’s infrastructure and allowed them to shift their focus to strategies that better support store operations and deeper customer interactions.

retail newsletter
Retail Newsletter

Catch up on our latest customer success stories and Oracle Retail updates.

See more Retail resources

Read Retail Blogs