Make the most of your Oracle Advertising and CX applications
Creating relevant customer experiences
Realize the full power of AI and machine learning with data, intelligence, and applications that work together to make every customer interaction matter.
See how prebuilt workflows help new mobile workers immediately contribute and field service teams consistently complete routine tasks—without extensive training.
See how you can deliver real-time customer intelligence that your agents can use to offer personalized and unique customer service experiences.
Give your customer service agents a utility-specific agent console that recommends next-best actions, provides helpful tips and articles, and guides agent workflows.
Hear city management explain why the Albuquerque customer experience must be top-notch and how the city is adding innovative new channels for their 311 contact center.
Forrester New Wave™: B2B Standalone CDPs, Q4 2021 evaluation
Oracle is pleased to be rated a Strong Performer in the Forrester New Wave™: B2B Standalone CDPs, Q4 2021 evaluation.Read the report
2021 Gartner® Magic Quadrant™ for Configure, Price, Quote Application Suites
Oracle is committed to helping sellers sell more with a unified approach to sales and CPQ.Read the report
2021 Gartner® Magic Quadrant™ for Field Service Management
Oracle Field Service helps businesses deliver efficient, timely field service.Read the report
2021 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
Oracle Service helped organizations adapt to the global pandemic quickly—sometimes within two weeks.Read the report