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Boost your CX know-how with this series of free virtual events. Hear from industry thought leaders, Oracle customers, and product experts as they share real-life stories, experiences, and expertise. Catch a glimpse of what the future holds for CX.
Check back periodically for the dates of future summits.
11 February 2021
Make every customer interaction matter with Oracle Cloud CX.
Hear inspiration from leading marketing leaders in EMEA as they share successes and lessons learned on how to respond faster to customer signals, be more agile in the face of change, and deliver real-time experiences.
To make every customer interaction matter, organizations must listen to customers and rethink how to market, sell, and provide service across all touchpoints. Learn how 2020 has taught CX leaders to be resilient in the face of change.
If the Experience Economy has taught service leaders anything, it’s the importance of being resilient in the face of constant change. Hear an executive viewpoint on how to adapt your service strategy to dynamic customer signals so you can respond at their every point of need.
As CX professionals look towards recovery and reinvention, they rely on customer signals to guide them. Rob Tarkoff, EVP of Oracle CX Cloud, shares how to interpret those signals so you can meet expectations and position your company for growth.